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2 days ago
Job Title: Senior Operations Specialist
Job Description:We are seeking a highly skilled and experienced Senior Operations Specialist to join our team. As a Senior Operations Specialist, you will be responsible for providing technical support and guidance to team members on SAP-related matters.
Gather user requirements for SAP enhancements, reports, and developments; provide functional support in SAP SD, PP, MM modules with QM and FICO integration points; ensure effective handling of SAP Change Request life cycle from requirement gathering to deployment in production.
Required Skills and Qualifications:- SAP certification(s) in MM / SD / PP / QM / FICO or S/4HANA preferred.
- Good understanding of inter-module integration and SAP landscape (DEV, QAS, PRD).
- Knowledge of GxP, GMP, Data Integrity, 21 CFR Part 11, EU Annex 11 compliance requirements.
- Hands-on experience with project coordination, testing (Unit, Integration, UAT), and documentation (SOPs, CRs, Test Scripts).
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication, stakeholder management, and end-user training skills.
Maintain compliance with pharmaceutical IT regulations (Data Integrity, GxP, Audit Trail, Validation). Prepare and maintain documentation (Change Requests, Test Scripts, SOPs, Training materials). Conduct end-user training sessions and provide ongoing support for SAP-related issues.
Others:Act as Project Coordinator for cross-functional SAP-related initiatives; ensure timely execution and stakeholder alignment. Proactively identify process gaps, suggest improvements, and work on continuous improvement initiatives.
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