Academic Guidance Specialist
4 weeks ago
We are seeking experienced professionals to join our team as Academic Guidance Specialists at Mentor Match, an innovative edtech platform dedicated to empowering students and delivering exceptional learning experiences.
As an Academic Guidance Specialist, you will be responsible for engaging with parents and students to identify their academic needs and provide tailored guidance solutions. You will also effectively communicate the benefits of our platform, including curriculum support, progress tracking, and the impact of 1-on-1 live sessions.
Key responsibilities include:
- Contacting potential leads to understand their child's academic needs and recommending suitable guidance solutions.
- Effectively communicating the value of our personalized guidance services and showcasing the benefits of our platform.
- Converting trial classes and inquiries into paid enrollments by building trust with parents and ensuring they feel confident in our ability to support their child's learning journey.
- Identifying opportunities to promote additional services and programs to enhance the learning experience.
- Collaborating with customer success teams and tutors to ensure a smooth onboarding process for students and maintaining accurate records of leads, conversations, and outcomes.
The ideal candidate will possess:
- A Bachelor's or Master's degree in Business, Education, or a related field.
- 3+ years of experience in sales, customer engagement, or a similar role.
- Strong communication skills with a proven ability to build relationships with clients.
- A passion for helping students succeed and a drive to achieve sales goals.
- Tech-savviness with familiarity in CRM tools and online platforms.
Mentor Match offers a competitive salary of $60,000 per year, opportunities for growth in the fast-paced edtech sector, a collaborative work environment driven by purpose and innovation, and a chance to make a meaningful impact in the education space.
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