Salesforce Solutions Architect

2 days ago

Mumbai, Maharashtra, India beBeeAdministrative Full time ₹ 1,20,00,000 - ₹ 1,50,00,000
Job Description

The role of Salesforce Multi Cloud Administrator is a critical position within our organization, tasked with developing and optimizing our Salesforce solutions. The successful candidate will play a key role in streamlining business processes, enhancing user experience, and driving efficiency across the organization.

Key Responsibilities:
  • System Administration: This involves understanding project requirements, coordinating with cross-functional teams, and ensuring solution alignment with business objectives.
  • Requirements Analysis: Translate business requirements into effective Salesforce configurations.
  • Configuration and Customization: Utilize expertise in Salesforce Service Cloud, Loyalty Management CRM, and Experience Cloud to configure and customize solutions to meet business needs.
  • User Administration: Ensure seamless integration between Salesforce and Marketing Cloud to maximize value from both platforms.
  • Flows and Automation: Develop and implement automated processes using tools like Process Builder, Flow Builder, and Workflow Rules to automate repetitive tasks and enforce business rules.
  • Data Management: Manage data models, including data migration, cleansing, and maintenance, to ensure data integrity and accuracy.
  • Security Settings: Configure and maintain security settings within Salesforce to safeguard data and ensure compliance with security policies.
  • Training and Support: Provide training and support to clients' end-users to drive adoption and proficiency in using Salesforce solutions.
Required Skills and Qualifications:
  • 3+ years of experience administering Salesforce platforms, including Salesforce Platform, Sales Cloud, Service Cloud, and Loyalty Management.
  • Salesforce Administrator Certification required.
  • Strong proficiency in Salesforce administration tasks (user management, roles, profiles, security).
  • Experience with Salesforce integrations using REST/SOAP APIs, middleware, and other integration tools.
  • Strong problem-solving skills, with the ability to collaborate effectively with cross-functional teams.
  • Experience gathering requirements and translating them into technical solutions.
  • Ability to manage tasks for multiple projects and prioritize tasks effectively.
  • Knowledge of Agile and Scrum methodologies.
  • Familiarity with Data Cloud and Marketing Cloud is a plus.
  • Experience with Experience Cloud is a plus.
  • Additional certifications (e.g., Service Cloud Consultant, Loyalty Marketing Cloud Consultant) are a plus.

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