Senior Service Operations Manager

4 days ago


Gurgaon, Haryana, India BharatPe Full time
Service Delivery Head (BPO) Job Opening

We are looking for an experienced Service Delivery Head to lead our BPO service delivery team. As a senior leader, you will be responsible for ensuring high-quality service delivery to our customers.

Key Accountabilities:

  • Develop and execute service delivery strategies to meet business objectives.
  • Lead a team of Service Managers to ensure effective service delivery.
  • Maintain relationships with key stakeholders, including swipe partners and internal teams.

Requirements:

  • Strong leadership and communication skills.
  • Experience in service management, leadership, and problem-solving.
  • Able to work in a dynamic and fast-paced environment.


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