
ServiceNow GRC Specialist
5 days ago
Job Description:
">We are looking for an experienced Senior Operations Executive to oversee the stability and compliance of our ServiceNow platform. This role involves administration, configuration, and optimization of the GRC modules.
">Key Responsibilities:- ">
- Administer and configure ServiceNow platform including GRC modules">
- Perform DevOps activities, including code deployments across environments">
- Develop and implement fixes for production defects">
- Monitor and manage ServiceNow integrations with external systems">
- Resolve ServiceNow incidents and provide root cause analysis">
- Maintain user roles, permissions, and platform stability">
- Support audits and compliance reporting">
- Ensure smooth platform upgrades and patches">
- Automate operational tasks to improve efficiency">
- Maintain detailed operational documentation and runbooks">
- ">
- 5+ years of ServiceNow administration experience">
- 2+ years of hands-on experience with ServiceNow GRC modules">
- Certifications (Mandatory): ServiceNow CSA, GRC: Integrated Risk Management (IRM) Fundamentals, GRC: Integrated Risk Management (IRM) Implementation">
- Experience in ServiceNow support & maintenance, including incident resolution">
- Proven experience with code deployments, integration monitoring, and defect fixes">
- Strong knowledge of Governance, Risk, and Compliance (GRC) processes">
- Familiarity with ITIL processes and change management">
- Knowledge of ServiceNow scripting (JavaScript, GlideAPI) is a plus">
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