Business Change Lead

2 weeks ago


Thiruvananthapuram, Kerala, India beBeeTransformation Full time ₹ 20,00,000 - ₹ 25,00,000
Job Title

The Business Transformation Manager will play a key role in leading process improvement initiatives and driving change adoption.

  • This includes identifying opportunities for designing AI-led transformation projects, partnering with senior leaders to identify margin optimization opportunities, and tracking KPIs for productivity, cost, and customer satisfaction improvements.
  • The ideal candidate will have 2–4 years of work experience in process excellence, digital transformation, or consulting, along with a strong understanding of AI/Gen AI use cases, automation, and digital experience tools.
Key Responsibilities:
  • Lead process improvement initiatives using Lean Six Sigma and continuous improvement approaches.
  • Identify opportunities for designing AI-led transformation projects (Agentic AI, Gen AI, RPA, analytics, and digital tools).
  • Partner with senior leaders and cross-functional teams to identify margin optimization opportunities and efficiency levers.
  • Track and report KPIs for productivity, cost, and customer satisfaction improvements.
  • Drive change adoption, ensuring smooth implementation of new digital tools and processes.
  • Research emerging AI/digital trends and recommend use cases relevant to operations.
Qualifications:
  • MBA/PGDM (mandatory) in Operations, Strategy, or related specialization.
  • Lean Six Sigma Green Belt certification (preferred).
  • Additional certifications in Project Management (PMP/Agile) or AI/automation tools will be an advantage.


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