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Voice Process Executive

1 month ago

Chennai, Tamil Nadu, India CapTalent HR Full time

We are seeking a highly skilled Customer Support Executive to join our team at CapTalent HR. For this role, we require candidates with experience in voice processes, preferably in a BPO environment.

Key Responsibilities:

  • Provide exceptional customer service via phone, ensuring a positive experience for clients.
  • Utilize strong communication and interpersonal skills to resolve customer inquiries and issues.
  • Work effectively in a team environment, collaborating with colleagues to achieve shared goals.
  • Develop and maintain a thorough understanding of our products and services, enabling informed responses to customer queries.

Requirements:

  • 1-3 years of experience in a BPO voice process environment.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively.
  • Strong knowledge of MS Office and information systems.

Perks and Benefits:

  • Competitive salary: 15k to 23k take-home pay.
  • Opportunities for professional growth and development within the company.

Interested candidates should contact HR Haritha for interview schedules.