Customer Support Executive
2 weeks ago
Job Summary: We are seeking a highly skilled Customer Support Executive to join our team at CapTalent HR. As a key member of our customer support team, you will be responsible for providing excellent customer service to our clients in the Malayalam language.
About the Role: The ideal candidate will have a minimum of 1 year of experience in a BPO (Voice/Non-Voice) setting, with strong communication skills in English and additional language proficiency in Malayalam. You will be responsible for handling customer inquiries, resolving issues, and providing support through various channels.
Responsibilities:
- Provide excellent customer service to clients in the Malayalam language
- Handle customer inquiries and resolve issues in a timely and professional manner
- Collaborate with the team to achieve customer satisfaction goals
- Stay up-to-date with product knowledge and industry trends
Requirements:
- 1 year of experience in a BPO (Voice/Non-Voice) setting
- Strong communication skills in English and additional language proficiency in Malayalam
- Minimum qualification - Any Graduation
What We Offer:
- Competitive salary up to 3.5L PA
- Opportunities for growth and development
- A dynamic and supportive work environment
How to Apply: If you are a motivated and customer-focused individual with excellent communication skills, please contact HR Haritha at 8310049303 for further information and to discuss your qualifications.
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