Customer Support Executive

2 weeks ago


Chennai, Tamil Nadu, India CapTalent HR Full time

Job Summary: We are seeking a highly skilled Customer Support Executive to join our team at CapTalent HR. As a key member of our customer support team, you will be responsible for providing excellent customer service to our clients in the Malayalam language.

About the Role: The ideal candidate will have a minimum of 1 year of experience in a BPO (Voice/Non-Voice) setting, with strong communication skills in English and additional language proficiency in Malayalam. You will be responsible for handling customer inquiries, resolving issues, and providing support through various channels.

Responsibilities:

  • Provide excellent customer service to clients in the Malayalam language
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with the team to achieve customer satisfaction goals
  • Stay up-to-date with product knowledge and industry trends

Requirements:

  • 1 year of experience in a BPO (Voice/Non-Voice) setting
  • Strong communication skills in English and additional language proficiency in Malayalam
  • Minimum qualification - Any Graduation

What We Offer:

  • Competitive salary up to 3.5L PA
  • Opportunities for growth and development
  • A dynamic and supportive work environment

How to Apply: If you are a motivated and customer-focused individual with excellent communication skills, please contact HR Haritha at 8310049303 for further information and to discuss your qualifications.



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