Distribution Support Specialist

4 weeks ago


Bengaluru, Karnataka, India TE Connectivity Full time

At TE, you'll be part of a diverse team working towards creating a safer, more sustainable, and connected world.

Job Overview

Role Objective

Support the TE Order-to-Cash Process, playing a key role in the company's success. You'll provide background support to the Customer Service Organization and intercompany business.

Key Responsibilities:

Deliver exceptional customer experiences by ensuring every customer becomes a promoter of TE. Meet the demanding nature of customers, exceed expectations, and create a network with support functions to achieve the objective of ECE.

Order Management: Enter customer purchase orders into the TE SAP order management system, accurately completing all relevant data elements, including part numbers, shipping, and billing information. Utilize the TE Knowledge Base to resolve technical and procedural issues.

Quotations: Receive and process quotation requests from customers and sales, generating standard quotes using the TE SAP System, and sending them via email.

Requirements:

  • Customer-centric approach
  • 1-3 years of relevant experience in Order Management
  • Flexibility with shifts and hybrid models
  • Excellent communication skills for resolving technical questions and providing solutions
  • SAP and SFDC experience is an advantage
  • Strong organizational and time management skills
  • Ability to learn quickly and provide floor support

Competencies:

Integrity, Accountability, Inclusion, Innovation, Teamwork



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