Visionary Operations Lead, Amazon Pay
2 days ago
This role is with myGwork, an inclusive employer and a member of the largest global platform for the LGBTQ+ business community. We encourage you to apply directly through our portal.
About the RoleThe ideal candidate will be responsible for managing the execution of Amazon Pay Video KYC team & driving key results with a strong operational risk framework. This is crucial to execute and meet RBI guidelines applicable for all PPI (Pre-Paid Instrument) license holders. We are seeking a passionate and capable individual who can proactively lead the team in improving productivity, quality, and efficiency of tasks performed by makers and checkers at dedicated sites / locations, ensuring verification meets Amazon standards and guidelines.
Key Responsibilities- Supervisor for 20+ employees (makers and checkers), handling live operations wherein decisions must be taken on the spot and actions need to be initiated right away.
- Manage staff by delegating roles based on Amazon demand requirements.
- Manage employee roster and workforce planning.
- Collaborate with managers to define priorities and operational goals according to Amazon demand requirements.
- Monitor employees' productivity/performance, maintain scorecards, and ensure trainings on regular intervals to improve their productivity.
- Publish daily and weekly reports on employee performance metrics to Amazon leadership team.
- Plan weekly and fortnight reviews with managers and submit reports to Amazon leadership team.
- Prepare hiring plan based on demand projections during peak, coordinate with manager and get staff hiring closed within desired timeline.
- Translate established guidelines into daily work practices.
- Ensure site adheres to Amazon's standard SOP, regulatory guidelines, and is prepared for concurrent audit to ensure zero process breach.
- Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information.
- A graduate with 3-5 years of experience handling operations in a customer-facing environment.
- People management experience and handling team is highly desirable.
- Experience in handling live operation preferred (wherein decisions have to be taken on the spot and actions need to be initiated right away).
- Experience in process improvement preferred with additional benefits for knowledge of specific methodologies such as Six Sigma, etc.
myGwork is an inclusive employer and a member of the largest global platform for the LGBTQ+ business community. As part of this community, we welcome applications from individuals who share our values.
Salary InformationWe offer a competitive salary of approximately $90,000 - $110,000 per annum, depending on experience and qualifications. The exact salary will be discussed during the interview process.
-
Noida, Uttar Pradesh, India myGwork Full timeJob OverviewWe are seeking a highly skilled Capacity Planning Program Manager to join our team at Amazon Pay. As a key member of the Apay KYC and operations team, you will play a critical role in maintaining a balance between demand and resources, driving efficiency, and supporting the organization's long-term growth and operational goals.Key...
-
Operational Project Manager
3 weeks ago
Noida, Uttar Pradesh, India Amazon Development Centre (India) Private Limited Full timeAmazon Development Centre (India) Private Limited is seeking an experienced Operational Project Manager to join our Financial Operations team. This role will play a critical part in delivering seamless procure-to-pay, order-to-cash and payroll processes that enable geographic and market expansion across all Amazon's businesses.About the RoleThis is an...
-
Tech Visionary for AIOPS Transformation
1 week ago
Noida, Uttar Pradesh, India HCLTech Full timeOverview:HCLTech is a leading technology services company, and we are seeking an experienced professional to drive the transformation of our Artificial Intelligence for IT Operations (AIOPS) platform. As a Tech Visionary for AIOPS Transformation, you will play a crucial role in designing and implementing cutting-edge solutions that leverage the latest...
-
Visionary Product Experience Architect
2 weeks ago
Noida, Uttar Pradesh, India ION Full timeION is a pioneering company that's always pushing the boundaries of innovation and growth. We're looking for an experienced Visionary Product Experience Architect to join our team in this exciting opportunity.About IONAs a leading business hub, we offer an unparalleled experience for professionals seeking to elevate their careers. Our team is composed of...
-
AI Visionary Architect
2 weeks ago
Noida, Uttar Pradesh, India HCLTech Full timeUnlock the Power of AIWe are seeking an experienced AI Visionary Architect to join our team at HCLTech. As a key member of our AI and Cloud Native Labs, you will play a critical role in shaping the future of AI innovation.This senior-level position requires a deep understanding of AI technologies, cloud computing, and software development. The ideal...
-
Cybersecurity Product Visionary
1 week ago
Noida, Uttar Pradesh, India Tata Consultancy Services Full timeAbout the RoleWe are seeking a seasoned Cybersecurity Product Visionary to join our team at Tata Consultancy Services. As a key member of our organization, you will be responsible for defining and driving the vision, strategy, and roadmap for threat exposure management products.Key Responsibilities:Aligning with industry trends and business goals to drive...
-
Senior Amazon Catalogue Specialist
4 weeks ago
Noida, Uttar Pradesh, India Importrend Full timeAmazon Catalogue Expert Role OverviewWe are looking for a highly skilled Amazon Catalogue Expert to join our team at Importrend, a leading eCommerce company specializing in importing and managing products across various online platforms.About the JobThe ideal candidate will be responsible for creating and optimizing product listings on Amazon to drive sales...
-
Generative AI Visionary and Architect
7 days ago
Greater Noida, Uttar Pradesh, India Vision Excel Career Solutions Full timeUnlock the Power of Generative AI as a Visionary and ArchitectWe are seeking an experienced Generative AI Visionary and Architect to join our team at Coforge Ltd. As a key member of our organization, you will be responsible for designing and implementing cutting-edge generative AI solutions that drive business growth and innovation.About the RoleThis is a...
-
Technical Visionary for Engineering Excellence
4 weeks ago
Noida, Uttar Pradesh, India Innovaccer Full timeAbout InnovaccerInnovaccer is a pioneer in the field of healthcare technology, dedicated to accelerating customer success through innovative solutions. Our team collaborates tirelessly to transform data into valuable insights, shaping the future of healthcare.The RoleWe are seeking a Director of Engineering - Applications who will play a key role in setting...
-
Noida, Uttar Pradesh, India MyOperator Full timeRole OverviewWe are seeking an experienced Content Marketing Manager to lead our Entrepreneur in Residence (EIR) program. This role is ideal for a visionary content creator with a deep understanding of how to produce engaging, viral content for both enterprise and SMB segments.Job DescriptionThis highly dynamic position requires a skilled content strategist...
-
Operations Supervisor
1 day ago
Noida, Uttar Pradesh, India myGwork Full timeJob OverviewWe are seeking a skilled Operations Supervisor to join our team in Noida, UP. As an Operations Supervisor at Amazon, you will play a critical role in ensuring the smooth functioning of our delivery operations.
-
Delivery Operations Manager
1 day ago
Noida, Uttar Pradesh, India myGwork Full timeAt Amazon, we're working to be the most customer-centric company on earth. With our commitment to excellence, we're seeking a highly skilled Delivery Operations Manager for our transportation team in Noida.About the RoleThe successful candidate will be responsible for leading shift operations at our delivery centers and supporting the DC manager in...
-
Noida, Uttar Pradesh, India Brightly Software India Private Limited Full timeAbout Brightly Software India Private LimitedWe're a global leader in intelligent asset management solutions, empowering organizations to transform their asset performance with our sophisticated cloud-based platform.Our team of innovators is driven by a vision of community that serves the ambitions and well-being of all people. We model this ideal every day...
-
Payroll Operations Lead
7 days ago
Noida, Uttar Pradesh, India Genpact Full timeSenior Manager - US Payroll Job DescriptionGenpact, a global professional services firm, is seeking an experienced Senior Manager to lead our US payroll operations.We estimate the salary for this position to be around $110,000 per year.About UsAt Genpact, we are driven by our purpose of creating a world that works better for people. Our 125,000+ employees...
-
Strategic Operations Director
3 weeks ago
Noida, Uttar Pradesh, India ADCI - Uttar Pradesh - F26 Full timeCompany Overview">Amazon is the world's most comprehensive and broadly adopted cloud platform, and AWS is its flagship service. We're continuously raising our performance bar as we strive to become Earth's Best Employer.">About the Role">We're seeking a Strategic Operations Director to join our team at ADCI in Uttar Pradesh. As a key member of our leadership...
-
Digital Product Operations Lead
3 weeks ago
Noida, Uttar Pradesh, India Paytm Full timeAbout PaytmPaytm Overview:As India's leading digital payments and financial services company, Paytm is dedicated to driving consumers and merchants to its platform through various payment use cases. With a range of services like utility payments, money transfers, and payment instruments such as Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm...
-
Technical Visionary
3 weeks ago
Noida, Uttar Pradesh, India Omnie Solutions Full timeWe're Omnie Solutions, a cutting-edge technology company that thrives on collaboration and innovation. Our team of experts is dedicated to delivering exceptional results that drive business success.About the RoleAs a Tech Lead, you'll be at the forefront of our technical vision, guiding cross-functional teams to develop innovative solutions that meet our...
-
Noida, Uttar Pradesh, India Renesas Electronics Full timeCompany Overview">Renesas Electronics is a leading global semiconductor company driving innovation in the automotive, industrial, infrastructure, and IoT markets. With a product portfolio that includes world-leading MCUs, SoCs, analog and power products, Renesas aims to make every endpoint intelligent.">About the Role">We are seeking an experienced Visionary...
-
Operational Manager
3 weeks ago
Noida, Uttar Pradesh, India ATSPL - Uttar Pradesh Full timeCompany OverviewAt Amazon, we strive to be a customer-centric company that exceeds expectations. Our success relies on talented individuals who drive results and push boundaries.We are seeking an Operational Manager for our Delivery Centre in Noida, Uttar Pradesh. As a key member of our team, you will play a vital role in ensuring the smooth functioning of...
-
Operations Team Lead
2 weeks ago
Noida, Uttar Pradesh, India Astrotalk Full timeWe are seeking an experienced Operations Team Lead to join our team at Astrotalk, where you will play a critical role in leading our Customer Success department.Key Responsibilities:Lead and Manage: As the Operations Team Lead, you will oversee a team of full-time employees who handle partner queries, ensuring timely resolution of issues while maintaining...