Technical Operations Lead

2 days ago

Nagpur, Maharashtra, India beBeeTechnical Full time ₹ 1,80,00,000 - ₹ 2,50,00,000
Job Description

About this role:

We're seeking a proactive technical professional who can bridge operations, engineering, and product teams. You'll drive troubleshooting, streamline integrations, and empower teams with process guidance and technical insights.

Key Responsibilities

  • Lead technical leadership efforts for client integrations, campaign troubleshootings, data analytics, and technical roll-outs into operations.
  • Supervise and drive hands-on root cause analysis for technical and analytical issues across DSP platforms, MMPs, and internal tools.
  • Collaborate closely with operations to troubleshoot real-time campaign or attribution issues and provide actionable resolutions.
  • Guide and mentor a team of solution engineers on best practices in documentation, integration processes, and technical debugging.
  • Partner with product and engineering teams to stay updated on new features and translate those into internal playbooks or training for operations.
  • Create scripts or automation utilities to streamline recurring analysis or debugging workflows.
  • Continuously improve internal campaign operations processes and solution engineering frameworks to enhance response times and integration quality.

Requirements

  • 10+ years of experience in campaign management, technical solutions, technical account management, or platform engineering.
  • Strong analytical and problem-solving skills, with the ability to deep dive into data anomalies and root causes.
  • Proficiency in at least one scripting language (Python or Shell preferred) as well as the use of GenAI tools to drive complex data and code debugging.
  • Solid understanding of digital advertising workflows and ecosystems (DSP, SSP, MMP, tracking, postbacks, attribution).
  • Familiarity with MMPs such as Appsflyer, Adjust, Singular, Kochava, and Branch.
  • Excellent written and verbal communication skills for technical and non-technical audiences.
  • Demonstrated ability to lead technical troubleshooting efforts across teams.
  • Strong organizational skills with a focus on documentation and scalable solutions.

Must Have

  • Prior experience in AdTech (ad operations, performance marketing, attribution, audience insights, etc.).
  • Exposure to BI tools or campaign analytics dashboards (e.g., Looker, Tableau).
  • Experience with client-facing interactions or product adoption initiatives.

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