Salesforce Implementation Lead

1 week ago


Bengaluru, Karnataka, India Mirketa Software Pvt. Ltd. Full time
Project Manager Salesforce

About the Role:

We are seeking an experienced Project Manager with expertise in Salesforce implementation to oversee our projects from start to finish.

Key Responsibilities:

  • Lead Salesforce Implementations: Ensure timely delivery and high-quality results for all Salesforce project implementations.
  • Requirements Gathering and Analysis: Understand business/project/client needs, identify requirements, and scope the project to ensure alignment with goals.
  • Solution Development and Deployment: Analyze business problems and recommend solutions, create project plans, conduct risk identification and mitigation planning, and manage project resources effectively.
  • User Acceptance Testing and Documentation: Write user stories with detailed acceptance criteria, facilitate user acceptance testing, and maintain design and solution documentation to ensure seamless project execution.
  • Team Collaboration and Support: Work closely with teams to implement solutions that meet business/project/client requirements, test designs, manage QA/UAT, verify solutions, and provide support for sales efforts.

Requirements:

  • 3-4+ years of experience in Salesforce Project Management, with at least two full cycle implementations of Salesforce CRM.
  • 2+ years of experience as a Salesforce Business Analyst.
  • 8+ years of total IT experience, including background in software development and managing SDLC projects.
  • A strong understanding of Salesforce CRM platform architecture.
  • Experience with Agile methodologies and Atlassian's Jira and Confluence.
  • Strong leadership capabilities, communication skills, and problem-solving abilities.
  • Advanced proficiency with Microsoft Office suite and ability to work in remote teams across different time zones.

Education & Certifications:

  • Bachelor's degree in Information Technology or Computer Science (or equivalent combination of education and experience).
  • Active Salesforce certifications (Administration, Service Cloud Consultant, Sales Cloud Consultant, Communities Cloud Consultant) are an advantage.

Compensation: The estimated annual salary for this position ranges from $120,000 to $180,000, depending on experience, plus benefits and opportunities for professional growth.



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