Salesforce Implementation Specialist
2 days ago
Job Description:
We are seeking a highly skilled Salesforce Administrator to join our team at Dentsu. As a key member of our organization, you will be responsible for managing our existing user base, licenses, profiles, and user information within the Salesforce platform.
Key Responsibilities:
- Administer the Salesforce implementation to support a global user base
- Offer L2 support for the Salesforce platform
- Support user queries and training about new functionalities launched every month by the development team
- Manage all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing settings
- Manage data migrations and data loading requests for Salesforce
- Support the integration of Salesforce with other applications and downstream systems
- Troubleshoot and resolve user issues in a timely manner
- Manage projects following agile best practices for application development
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