Salesforce Implementation Specialist

2 days ago


Bengaluru, Karnataka, India dentsu Full time

Job Description:

We are seeking a highly skilled Salesforce Administrator to join our team at Dentsu. As a key member of our organization, you will be responsible for managing our existing user base, licenses, profiles, and user information within the Salesforce platform.

Key Responsibilities:

  • Administer the Salesforce implementation to support a global user base
  • Offer L2 support for the Salesforce platform
  • Support user queries and training about new functionalities launched every month by the development team
  • Manage all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing settings
  • Manage data migrations and data loading requests for Salesforce
  • Support the integration of Salesforce with other applications and downstream systems
  • Troubleshoot and resolve user issues in a timely manner
  • Manage projects following agile best practices for application development


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