Career Growth Specialist

5 days ago


Bengaluru, Karnataka, India beBeeCustomerSuccess Full time ₹ 1,20,00,000 - ₹ 1,80,00,000

We are seeking a seasoned professional to fill the role of Career Growth Specialist.

Key Responsibilities:
  • Establish and maintain long-term relationships with clients, acting as their champion within our organization.
  • Leverage expertise to facilitate seamless onboarding for new clients, ensuring thorough product adoption, training, and support.
  • Gain in-depth understanding of client goals, challenges, and workflows to deliver tailored solutions that maximize value and address specific needs.
  • Proactively engage with clients to drive platform adoption, usage, and complete feature utilization, resulting in high levels of satisfaction and retention.
  • Serve as a liaison between clients and internal teams, effectively communicating feedback, feature requests, and issues for timely resolution.
Requirements:
  • 6 years of experience in a customer-facing role within a SaaS environment or recruiting agency.
  • Excellent communication and interpersonal skills, enabling strong relationship-building and stakeholder engagement.
  • In-depth knowledge of customer success principles and methodologies, focusing on delivering exceptional customer satisfaction and retention.
  • Strong analytical skills, comfortable interpreting data and utilizing insights to inform decisions and actions.
  • Proactive problem-solving abilities, adept at navigating complex situations and resolving issues efficiently.


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