Technology Support Professional

4 days ago


Gurgaon, Haryana, India beBeeSoftware Full time ₹ 9,00,000 - ₹ 12,00,000
Job Summary

We are seeking a skilled Software Specialist to ensure data integrity through regular backups and provide essential technical support.

Key Responsibilities:

  • Perform and verify daily backups of critical databases, including MySQL, MSSQL, and PostgreSQL.
  • Provide timely and effective technical support for software breakdowns and issues.
  • Coordinate closely with the IT Team to escalate complex issues and collaborate on problem-solving methods.
  • Offer comprehensive software support for various projects.
  • Document all support activities and solutions.
  • Contribute to the continuous improvement of IT processes and systems.

Requirements:

  • Minimum of 2+ years of experience in a software support or specialist role.
  • Relevant educational background or equivalent experience.

Essential Skills:

  • Proficiency in database backup and restoration procedures.
  • Strong troubleshooting skills for various software applications and operating systems.
  • Basic understanding of computer hardware components and their interaction with software.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving abilities and attention to detail.


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