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Apparel Industry Customer Service Specialist

1 week ago


Chennai, Tamil Nadu, India Artifex HR Private Limited Full time

The Apparel Industry Customer Service Specialist will be responsible for providing exceptional customer service to clients in the apparel industry.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and social media
  • Resolve customer complaints and issues in a timely manner
  • Work closely with the sales team to understand customer needs
  • Develop and maintain strong relationships with key customers
  • Collaborate with the marketing team to create effective promotional campaigns

Requirements:

  • 4+ years of experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Proficiency in Microsoft Office and CRM software