Senior Network Operations Specialist

3 days ago

Delhi Kolkata Hyderabad Secunderabad Telangana, India beBeeNetwork Full time ₹ 1,04,000 - ₹ 1,30,878

Job Description:

We are seeking a skilled Network Engineer to join our team. The successful candidate will be responsible for ensuring the stability and reliability of our network services.

The ideal candidate will have a strong understanding of network operating systems, routing protocols, and quality of service. They will also possess excellent communication and interpersonal skills, with the ability to work effectively with users and cross-functional teams.

Duties and Responsibilities:

  • Handle day-to-day operations and respond to network-related tickets promptly and effectively.
  • Responsible for configuring and troubleshooting network devices like routers, switches, access points.
  • Collaborate with site support person to verify the power supply and physical connectivity.
  • Engaging ISP and onsite Engineers to resolve internet or link down issues.
  • Ensure stable and reliable network services.
  • Day-to-day network performance monitoring.
  • Network troubleshooting and fault analysis; hardware troubleshooting and repair.
  • Trouble ticket generation and response; carrier interface and escalations (Internal and External).
  • Installation of network hardware and software.
  • Completion of Service-Now tickets within the SLA. Perform network configuration changes in accordance with change management process.
  • Respond to alerts by following documented procedures for verifying, determining the case and resolving or escalating as necessary.
  • Create and maintain network documentation as it relates to network configuration, network diagrams and processes.
  • Experience in troubleshooting Network traffic Flow, Packet analysis/capture and Monitoring.

Required Skills and Qualifications:

  • 3-5 years of experience in the Network space across a highly diverse Enterprise
  • Understanding of Network operating system (Cisco IOS).
  • Proven experience in network troubleshooting and problem-solving.
  • Strong understanding of the following technologies: IP Protocols (ICMP, UDP, TCP); IP filtering and firewalling; Routing Protocols (BGP, OSPF, ISIS); Quality of Service; MPLS; STP, RSTP, .1q VLANs, VPC, HSRP, VRRP, STP, VLAN etc), Wireless (Cisco and Juniper) and DDI (DNS, DHCP and IPAM)
  • Ability to take ownership of day-to-day network operations and respond to tickets efficiently.
  • Excellent communication and interpersonal skills to work effectively with users and cross-functional teams.
  • Detail-oriented and well-organized, with the ability to manage multiple tasks and priorities effectively.
  • Certifications such as CCNA, CCNP CCNA, CCNP, JNCIS-ENT, JNCIS-SP in networking or related fields are a plus.

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