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Senior Consultant

2 weeks ago

Bengaluru, Karnataka, India beBeeImplementation Full time US$ 1,60,000 - US$ 2,40,000
Implementation Manager Role

The Implementation Manager plays a pivotal role in driving team performance, process improvement, and cross-functional collaboration across the organization. This leadership position is responsible for overseeing a high-performing team of consultants who deliver successful implementations to customers.

Key Responsibilities:

  • Lead, manage, and develop a team of consultants to achieve departmental goals, including utilization, delivery excellence, customer satisfaction, and adherence to internal processes
  • Oversee the successful delivery of multiple concurrent client implementation projects, ensuring they are completed on time, within scope, and with quality results
  • Monitor and manage team performance, utilization, and key financial and operational metrics
  • Serve as an escalation point for customer or partner issues, providing leadership guidance and ensuring timely resolution
  • Foster a high-performing, collaborative, and client-focused culture
  • Collaborate cross-functionally with teams to improve customer outcomes and the overall implementation process
  • Champion continuous improvement by identifying and implementing process enhancements, tools, and templates to increase efficiency and quality
  • Develop and maintain strong client relationships, ensuring client needs are met and expectations are managed throughout the engagement lifecycle

Requirements:

  • Bachelor's degree in Business, Accounting, or related field, or equivalent work experience
  • 9+ years of experience in professional services, consulting, or software implementation
  • 3+ years of experience in a management or supervisory capacity, including leading consulting and project management teams
  • Proven ability to drive results and accountability across a team
  • Strong organizational and leadership skills, including experience developing and mentoring high-performing teams
  • Excellent verbal and written communication skills with ability to engage effectively with senior executives, clients, and internal stakeholders
  • Deep understanding of accounting and financial close processes; CPA preferred

Preferred Qualifications:

  • Experience with large scale ERP systems, including SAP and Oracle preferred
  • Domain experience with Invoice to Cash, Collections Management, e-Invoicing, and Payments
  • Experience leading offshore teams or shared services centers