
Client Account Specialist
11 hours ago
Job Summary
- We are seeking a skilled Client Account Specialist to manage client relationships, develop strong partnerships, and serve as the primary point of contact for their needs.
Key Responsibilities
- Client Relationship Management: Foster long-term relationships with clients to meet their objectives, preferences, and expectations.
- Client Brief Analysis: Gather and analyze client briefs to comprehend their advertising needs and campaign goals.
- Project Coordination: Liaise between clients and internal teams to ensure smooth project execution and timely delivery.
- Proposal and Report Preparation: Prepare and present advertising proposals, campaign strategies, progress reports, and performance analytics to clients.
- Strategic Guidance: Offer strategic advice and recommendations to clients based on market trends and advertising best practices.
- Issue Resolution: Address client concerns and conflicts promptly and professionally.
- Industry Knowledge: Stay up-to-date with industry developments and emerging advertising trends.
- Client Retention: Proactively engage with clients to identify opportunities for upselling or cross-selling additional services.
- Quality Assurance: Maintain the agency's reputation for excellence by adhering to regulatory requirements and industry standards.
Requirements:
- Bachelor's degree in Marketing, Advertising, Communications, Business, or a related field.
- 1–2 years of experience in an advertising or marketing agency environment.
- Excellent verbal and written communication skills.
- Strong presentation skills with the ability to build and deliver engaging client presentations.
- Proficient in MS Word/Excel and PowerPoint/Google Slides.
- Highly organized with strong attention to detail.
- Proactive, solution-oriented, and able to manage multiple tasks simultaneously.
- Passionate about advertising, brand building, and creative communication.
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