Technical Writer
2 weeks ago
The Technical Writer will be responsible for creating and maintaining high-quality technical documentation for our clients in the Aviation Support Services domain.
Key Responsibilities:- Audit the effectiveness of the technical data program and related processes.
- Develop and maintain internal maintenance procedures and audit the Continuing Analysis and Surveillance System.
- Address audit findings through verbal and written communication.
- Ensure key management personnel are aware of potentially serious issues.
- Utilize company software to manage the technical data program.
- Issue and track company-controlled manuals assigned to personnel and stations.
- Maintain and update the manuals status report for the Maintenance/Quality Control departments.
- Edit and revise internal company-controlled manuals.
- Order and track external company-controlled manuals.
- Organize and maintain the company's library with master manuals.
- Interface with Original Equipment Manufacturers on product issues and updates.
- Provide first-level support and final resolution to end-user requests.
- Responsible for layout and editing of company-controlled manuals, revisions, and bulletins.
- Assist operations/maintenance personnel, vendors, and other employees to access required company resources.
- Standardize content across platforms and media.
- Work with technical staff to make products easier to use and require fewer instructions.
- Organize and write supporting content for products in accordance with OEM technical data.
- Ensure compliance levels are accurately documented and reported.
- Technical writing skills.
- Engineering degree.
- Engine MRO experience.
- Good verbal communication skills.
- 3+ years of experience as a technical writer.
- Understanding of FAA/EASA regulations.
- Proficiency with Microsoft Visio, Excel, and Word.
- Strong organizational and time management skills.
- Research technical information to develop technical documents.
- Demonstrate strong attention to detail and personal organization.
- 2+ years of CFM56-3, 5B & -7B experience.
- Lean experience.
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