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Learning Center Director
2 weeks ago
We are seeking a highly skilled and experienced professional to lead our learning center. As a Learning Center Director, you will be responsible for establishing performance metrics, conducting regular performance evaluations, and providing coaching and training to enhance team sales skills.
Key Responsibilities- Performance Management: Establish performance metrics and conduct regular performance evaluations to ensure team members meet their targets.
- Sales Training: Provide coaching and training to enhance team sales skills and improve overall performance.
- Customer Relationship Management: Oversee the management of customer relationships to ensure a high level of customer satisfaction and retention.
- Conversion Optimization: Maximize the conversion of leads to enrollments by identifying areas for improvement and implementing streamlined approaches.
- Marketing Collaboration: Work closely with the marketing team to plan and execute local marketing campaigns and promotional activities to boost brand visibility and sales.
- Reporting and Insights: Generate regular reports on sales performance, enrollment data, and other key metrics, and provide insights to senior management for strategic decision-making.
- Compliance and Quality: Ensure adherence to company policies, quality standards, and regulatory requirements within the center sales operations.
- Content Development: Understand the content development process and work with educational content across all levels.
- Collaboration and Communication: Work closely with senior faculty, freelancers, and global industry leaders to drive learner outcomes and referrals.
- Franchise Partnerships: Develop strategies closely with franchisees and instructors to drive learner outcomes and referrals, and ensure franchise adherence to brand standards, policies, and compliance.
To succeed in this role, you will need:
- Strong Leadership Skills: Proven ability to lead and motivate teams to achieve high levels of performance.
- Excellent Communication Skills: Strong communication and interpersonal skills, with the ability to build effective relationships with customers, colleagues, and stakeholders.
- Business Acumen: Strong understanding of business principles, including finance, marketing, and sales.
- Education and Training: Bachelor's degree or higher in a relevant field, such as business, education, or marketing.
- Relevant Experience: Minimum 5 years of experience in a leadership or sales role, preferably in an educational or training environment.
In return for your expertise and dedication, we offer:
- Competitive Salary: A competitive salary package that reflects your value to our organization.
- Opportunities for Growth: Opportunities for career advancement and professional growth within our organization.
- Professional Development: Access to ongoing training and development opportunities to enhance your skills and knowledge.
- Collaborative Environment: A collaborative and supportive work environment that fosters open communication and teamwork.
If you are a motivated and results-driven professional who is passionate about leading and developing teams, please submit your application, including your resume and a cover letter outlining your experience and qualifications for this role.
