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Travel Distribution Coordinator
2 weeks ago
About our organization
We're reimagining how people live and travel.
Our platform offers a blend of comfort, community, and convenience for various groups.
Role OverviewWe're looking for a proactive and detail-oriented professional to support our online distribution efforts and ensure smooth coordination with OTAs. The role involves handling OTA extranets, updating rates and inventory, ensuring listing accuracy, managing guest reviews, and supporting the revenue team in driving occupancy and visibility.
Main Responsibilities- OTA Management:
- Update and maintain rates, availability, and promotions across multiple platforms.
- Ensure property listings (photos, descriptions, amenities) are accurate and up-to-date.
- Support in maintaining rate parity across OTAs and direct channels.
- Content & Quality:
- Coordinate with design/marketing teams for uploading new property content.
- Monitor guest reviews and ratings, ensure timely responses, and escalate feedback to operations teams.
- Coordination & Execution:
- Work closely with OTA account managers for promotions, tactical campaigns, and visibility offers.
- Collaborate with sales, reservations, and front office teams to execute promotions and ensure smooth booking operations.
- Performance Tracking:
- Track daily bookings, cancellations, and occupancy trends from OTAs.
- Prepare basic reports and share insights with the Revenue Manager.
- Basic understanding of OTA platforms.
- Proficiency in MS Excel/Google Sheets.
- Strong attention to detail and accuracy in managing rates & inventory.
- Good communication and coordination skills.
- Ability to multitask and work in a fast-paced environment.