Observability Platform Engineer

Job Description

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• This is a unique opportunity for an experienced Platform Engineer to join our team and play a key role in building and maintaining the Observability platform.">
• The successful candidate will be responsible for designing, implementing, and enhancing critical applications, as well as providing technical guidance and support to internal teams.">
• They will also work closely with cross-functional teams to ensure seamless integration and collaboration.">

Key Responsibilities

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• Design and implement build release pipelines with accountability for managing deployment schedules, issues, risks, and impediments.">
• Agile development experience with team member accountability for commitment and delivery each sprint.">
• Troubleshoot and implement corrections to problems associated with connectivity between supported applications and clients.">
• Provide technical guidance in the diagnosis of issues as they arise in support of critical applications.">
• Drive collaboration sessions among IT and business groups to facilitate optimal support and operation of relevant applications.">
• Provide Site Reliability Engineering techniques such as observability, alerting, and performance tuning.">
• Contribute to the design, implementation, and enhancement of critical applications.">
• Perform proactive analysis and troubleshooting to predict and prevent production incidents.">
• Define and contribute to monitoring capabilities for critical applications.">
• Collaborate with key vendors on functional, performance, and capacity improvements.">
• Design and build tools to automate support and monitoring functions.">
• Ensure that all implementations of observability meet requirements prescribed by IT Services through effective implementation or use of approved processes, methodologies, and deliverables.">
• Provide expertise and build solutions for observability applications as well as system integration with internal systems and external vendors.">
• Able to provide coding and technical direction to less experienced staff or develop highly complex original code.">
• Track infrastructure delivery and dependencies to implementation.">

Required Skills and Qualifications

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• Experience with gathering and organizing large volumes of data to use for instrumentation into an Enterprise Observability solution.">
• Experience with recommending baseline monitoring thresholds, performance monitoring KPIs, and SLAs.">
• Experience with installing agents, forwarders, APIs, performance monitoring alerts, dashboards, and data trend analysis.">
• Good knowledge and understanding of Azure foundation components, e.g., App Gateway, APIM, Virtual Network, NSG, Load Balancer, Azure VM, etc.">
• Experience with databases such as Azure SQL, PostgreSQL, MySQL, MongoDB, TSDB, or similar databases.">
• Knowledge of monitoring tools such as Log Analytics, App Dynamics, Grafana, Prometheus, Splunk, and Sitescope.">
• Azure/GCP hands-on experience with details around pulling observability data from managed services.">
• Golang/Python coding or from solutioning background with experience on SRE development and Open Telemetry implementation.">
• Deploying/managing and optimizing enterprise-level observability platforms for Grafana OSS products like Mimir, Loki, Tempo, Fluentbit/Vector.">
• Design and develop standard Grafana dashboards for critical metrics for various Azure/GCP services using observability data.">
• Experience must include at least one of the following languages: Java (required), Desired - Python, GoLang, node.js.">
• Experience in working with ServiceNow or similar Service Management tools.">
• Familiarity with cloud technologies in Azure, AWS, and Google Cloud.">
• Experience on PCF, Docker, Kubernetes platform is required.">
• Experience with DevOps and CI/CD tools and processes is required.">
• Experience in high-performance and high-frequency data streaming (using Kafka etc.) and handling large volumes of batch data is strongly preferred but not required.">
• Experience with Agile/Scrum methodologies is required.">
• 4-year degree (Computer Science, Information Systems, or related field) and/or equivalent combination of education or work experience.">
• 1-3+ years of experience on integration engineering related to Observability/Monitoring framework with open-source technologies such as Grafana, Mimir, Loki, Tempo, Fluentbit, Vector, etc.">
• Hands-on experience with tools and technology is preferred.">
• 1+ years of experience as a System Reliability Engineer is required.">
• Experience working with open-source platforms and Open Telemetry libraries e.g. Grafana is preferred.">

Benefits

We believe the successful candidate has these qualifications and experience:

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• Strong analytical and problem-solving skills with the ability to troubleshoot complex issues.">
• Excellent communication and collaboration skills with the ability to work effectively with cross-functional teams.">
• Proven experience in designing and implementing build release pipelines with accountability for managing deployment schedules, issues, risks, and impediments.">
• Proficiency in Golang/Python coding or from solutioning background with experience on SRE development and Open Telemetry implementation.">
• Ability to work in a fast-paced environment with multiple priorities and deadlines.">
• Passion for learning and staying up-to-date with new technologies and trends in the industry.">

Others

At our organization, we strive to create a culture of innovation, collaboration, and continuous learning. We offer competitive salaries, comprehensive benefits, and opportunities for growth and professional development. If you are passionate about working in a dynamic and fast-paced environment, we encourage you to apply for this exciting opportunity.