Credit Collections Professional

17 hours ago

Surat, Gujarat, India beBeeRecovery Full time ₹ 8,00,000 - ₹ 12,00,000
Credit Recovery Specialist

Job Title: Executive - Recovery and Reconciliation

Location: Bangalore (equivalent to Surat)

Experience: 1-3 years of experience as a collection executive or similar role.

  • Excellent communication skills, both written and oral.
  • Strong convincing skills.
  • Fluent in Hindi, English, and local language.
  • Strong Excel Skills.

About the Role:

  1. Collections to facilitate our payment collection process and contact clients for the collection of outstanding payments.
  2. To be successful in this role, you must possess knowledge of the collections process and strike a balance between maintaining trustful relationships and ensuring timely payments.
  3. Drive collection activities and achieve targets while maintaining excellent customer service.
  4. Aggressively follow up with customers on call/emails for overdue amounts to minimize debts and maintain loss experience to a minimum.
  5. Maintain a database of all transactions with respect to payment collection account receivables.
  6. Improve collection strategies to drive continuous improvement in the collections process.
  7. Research and resolve payment discrepancies.
  8. Understand the system for better monitoring and resolution of overdue cases and extend assistance to the recovery team for the resolution of cases by way of recovery.
  9. Verify clients and customers who appear to be potential defaulters.
  10. Visit customers' places for either payment or product pick-up.

About Hexa Health:

We are building a platform that will help users choose the right hospital/surgeon for their surgical procedure. We aim to provide hassle-free information for patients at hospitals.

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