Investor Relations Specialist

19 hours ago


Mumbai, Maharashtra, India Motilal Oswal Full time

Motilal Oswal Financial Services Limited seeks an Investor Relations Specialist to play a vital strategic role in enhancing organizational reputation and fostering customer satisfaction. The successful candidate will be based in Mumbai and report directly to the Management Team.

This challenging role demands exceptional communication and interpersonal skills, as well as the ability to handle high-pressure situations and manage multiple priorities. Key responsibilities include:

  • Customer Support & Issue Resolution: Handle customer complaints and complex service issues in a professional manner, ensuring all inquiries and issues are resolved satisfactorily.
  • Process Improvement: Identify areas for improvement in customer service processes and implement enhancements to improve customer satisfaction and loyalty.
  • Reporting & Analysis: Prepare and present regular reports on customer service metrics, including response times, resolution times, and customer satisfaction scores.

The estimated salary for this position is ₹40 lakhs per annum, considering location and industry standards.



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