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Hospitality Coordinator

3 weeks ago

Madurai, Tamil Nadu, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 80,00,000
Hotel Booking Manager

We are seeking a skilled and customer-focused Hotel Booking Manager to join our team. As a key member of our operations department, you will be responsible for managing hotel bookings, providing exceptional customer service, and ensuring seamless operational coordination.

Your primary responsibilities will include:

  • Assisting customers with booking inquiries, sharing property details, availability, and pricing information
  • Handling calls, messages, and emails from potential guests or partners, responding promptly and professionally
  • Managing reservation records, maintaining accuracy and timeliness, and coordinating with internal teams for booking confirmations
  • Providing follow-up support on customer queries and resolving concerns proactively
  • Maintaining daily records of reservations, changes, cancellations, and feedback

To succeed in this role, you will need:

  • A bachelor's degree in Hospitality, Business Administration, or a related field
  • Proven experience in reservations, sales, or customer service, preferably in the hospitality industry
  • Excellent negotiation and communication skills, with a focus on delivering exceptional customer experiences
  • Strong analytical and problem-solving abilities, with attention to detail and multitasking capabilities
  • Able to work effectively in a team environment and under pressure

If you're passionate about delivering outstanding customer service and have a knack for problem-solving, we'd love to hear from you Our dynamic team environment offers opportunities for growth and development, making us an ideal choice for those looking to take their career to the next level.

About Us

Our company is a leading provider of managed co-living spaces, catering to the needs of working professionals and students. We foster a community that encourages growth and personal development, valuing potential over pedigree. Our founders believe in thinking like owners, which drives our approach to business and ensures a unique and rewarding work experience.

Why Join Us?

You'll enjoy a collaborative work environment, supportive team members, and employee-friendly policies. Our company culture prioritizes learning and growth, making it an ideal fit for those looking to advance their careers.