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2 days ago
We are seeking a dynamic leader to oversee the operations of multiple retail outlets across designated regions. This role requires a strong background in apparel/fashion retail management, with experience in managing multiple stores.
The successful candidate will be responsible for leading, training, and motivating store managers and sales teams to achieve sales and service targets. They will also ensure adherence to brand standards, SOPs, and VM guidelines across all stores.
In addition, the candidate will analyze store performance metrics and drive actionable insights to improve KPIs. They will handle escalations, ensure customer satisfaction, and resolve operational issues promptly.
Key Responsibilities- Oversee operations of multiple retail outlets across designated regions
- Lead, train, and motivate store managers and sales teams to achieve sales and service targets
- Ensure adherence to brand standards, SOPs, and VM guidelines across all stores
- Analyze store performance metrics and drive actionable insights to improve KPIs
- Handle escalations, ensure customer satisfaction, and resolve operational issues promptly
- Graduate/Postgraduate in Business, Retail Management, or a related field
- 5–8 years of proven experience in apparel/fashion retail, managing multiple stores
- Must be comfortable with travel for store visits and audits
- Proficiency in retail analytics and Microsoft Office
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