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Salesforce System Architect
2 weeks ago
We are seeking a skilled Senior Salesforce Business Systems Analyst to join our team. This individual will play a critical role in maintaining our Salesforce org and integrated Sales apps, supporting end users, and ensuring smooth operations of our business processes.
The ideal candidate will have 3+ years of experience as a Salesforce Business Systems Analyst or similar role, with knowledge of Salesforce Sales and Service Cloud administration, configuration, data structures, object relationships, and best practices. Additionally, they will hold current Salesforce Admin certification, plus at least one additional more advanced certification.
Key Responsibilities:
- Perform Salesforce administrative tasks, including user management, security settings, Lightning page configurations, reports, and dashboards.
- Create and maintain Salesforce Flows to support business needs.
- Collaborate with cross-functional teams to configure and customize Salesforce features and functionalities.
- Provide prompt and efficient support to end users regarding Salesforce usage, troubleshooting issues, and resolving technical problems.
- Serve as a primary point of contact for user inquiries, clarifications, and escalations related to Salesforce.
Requirements:
- 3+ years of experience as a Salesforce Business Systems Analyst or similar role.
- Knowledge of Salesforce Sales and Service Cloud administration, configuration, data structures, object relationships, and best practices.
- Current Salesforce Admin certification, plus at least one additional more advanced certification.
- Proficiency in data import tools and techniques within Salesforce.
- Experience with at least two Sales and/or Customer Success Operations tools.
Benefits:
- Opportunity to work with a fast-growing company.
- Chance to develop skills in Salesforce and other business systems.
- Collaborative and dynamic work environment.