Technical Support Specialist

3 weeks ago


Bengaluru, Karnataka, India MNR Solutions Full time
Job Title: Applications Support Engineer

We are seeking a dedicated Application Support Specialist to join MNR Solutions in Bangalore.

Key Responsibilities

  • Provide technical support for applications, including troubleshooting, issue resolution, and performance monitoring.
  • Manage and prioritize application-related incidents and service requests, ensuring timely resolution and minimal disruption.
  • Monitor application performance and stability, identify potential issues, and take proactive measures to prevent disruptions.

Requirements

  • Strong knowledge of application support processes and troubleshooting techniques.
  • Ability to diagnose and resolve complex technical issues efficiently.
  • Excellent verbal and written communication skills for interacting with users and documenting support activities.

Education

Bachelor's degree in Computer Science, Information Technology, or a related field.



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