Technical Support Specialist
3 weeks ago
We are seeking a dedicated Application Support Specialist to join MNR Solutions in Bangalore.
Key Responsibilities
- Provide technical support for applications, including troubleshooting, issue resolution, and performance monitoring.
- Manage and prioritize application-related incidents and service requests, ensuring timely resolution and minimal disruption.
- Monitor application performance and stability, identify potential issues, and take proactive measures to prevent disruptions.
Requirements
- Strong knowledge of application support processes and troubleshooting techniques.
- Ability to diagnose and resolve complex technical issues efficiently.
- Excellent verbal and written communication skills for interacting with users and documenting support activities.
Education
Bachelor's degree in Computer Science, Information Technology, or a related field.
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