
ServiceNow Administration Expert
1 week ago
Job Overview
We are seeking a highly skilled professional to join our ServiceNow Platform Engineering team in Hyderabad.
This is an exciting opportunity for a Senior ServiceNow Administrator to contribute to the development of our ServiceNow platform and work closely with engineers, developers, and stakeholders.
The successful candidate will have hands-on experience with platform configuration, incident/request management, and environment maintenance.
Key Responsibilities:
- Resolve ServiceNow-related incidents and service requests within established SLAs.
- Follow knowledge articles and standard operating procedures to ensure consistent support delivery.
- Escalate complex issues to lead administrators or developers as required.
- Monitor system health dashboards and address performance or availability issues proactively.
About Us
Our company brings characters to life, creates captivating stories, and pioneers new technologies that shape the future of entertainment.
At our organization, we value operational excellence and strive to deliver exceptional service experiences.
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