Renewal Process Manager

1 week ago

Jodhpur, Rajasthan, India beBeeRenewal Full time ₹ 7,00,000 - ₹ 11,00,000

This role requires operational excellence, meticulous record-keeping and task management, strong writing skills and ability to prepare supporting renewal documentation and quotes.

We seek an individual with intensive familiarity utilizing tools such as SalesForce, Gainsight, and Conga related to the contract generation.

As a key member of our team, you will have a direct impact on our go-to-market strategy by supporting the CS organization in preparation of resources and documentation related to client renewals including preparation of quotes and supporting documentation for ongoing conversations.

Key Responsibilities:

  • Collaborate with Customer Success Managers and Renewal Representatives on renewal document preparation including supplying teams with contract quotes, and supporting documentation for ongoing client renewal conversations.
  • Analyze client data within various internal and external tools to gather information needed to create documentation.
  • Work with our team to identify actions needed to support a successful renewal process.
  • Build strong working relationships across Sales, Product and Customer Success teams.
  • Other duties as assigned.

Requirements:

  • 2+ years of experience executing and analyzing customer data to assist in a smooth renewal process, for a high-growth company.
  • Strong analytical and problem-solving abilities.
  • Excellent project management skills and attention to detail.
  • Familiarity with CRM and renewal management software is a MUST (e.g., Salesforce, Gainsight, and Conga).
  • Education: Associate or Bachelor's degree preferred

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