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Online Content Manager
2 weeks ago
Are you ready to excel in a fast-paced retail environment Are you a customer service enthusiast who is curious about the guest and can see the shopping journey through their eyes Then you will have success on our team, whose goal is to offer guests a seamless online shopping experience across our platforms.
As a Content Analyst, your primary responsibility will be to own, govern and improve the overall Content Health Score for online business for each pyramid through strategic thinking and collaborating closely with content planners.
You will be responsible for driving and implementing pyramid level content strategy through strong and productive partnerships both internally and externally to enhance the overall quality of the content which ultimately will drive conversion.
Your key responsibilities include:
- Responsibility for ownership, governance and improvement of Content Health Score for Targets Marketplace
- Deep dive into each category, identify content opportunities to improve content coverage and effectiveness
- Drive content accuracy and relevancy by studying each item type through competitor analysis and benchmarking along with studying guest insights
- Partner closely with Content Planners to effectively execute content strategy through continuous improvements and thought leadership
- Track and publish pyramid level Content Health Recap to global leadership team highlighting drivers and derailers of Content health scores
- Lead and actively participate in Business CFT discussions by providing content insights that will help improve conversion
- Owning Seller/Partner Communication Program for Targets Marketplace Business through Robust partnership with Internal and external Partners
About You:
- At least 4+ years of Ecommerce or equivalent experience
- Digital & retail acumen and good understanding of business/digital metrics
- Data & information Analysis to derive trends and insights to drive improvements
- Ability to problem solve and be solution oriented
- Ability to establish robust partnership with internal & external partners
- Strong end to end project management skills or prior experience of leading projects
- Ability to multitask and meet deliverables with changing business needs Excellent written and verbal communication.
