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IT Systems Administrator Position at Nalanda Educational Institution
4 weeks ago
The role of an IT Systems Administrator is crucial in ensuring the seamless operation of IT systems across various campuses. As a key member of our team, you will be responsible for managing and maintaining the institution's IT infrastructure.
Key Responsibilities:
- Configure, maintain, and troubleshoot the School ERP system to ensure smooth operations.
- Perform timely updates, ensure data accuracy, and resolve system-related issues.
- Provide training to staff to enhance the effective use of the system.
- Manage and optimize CRM platforms for student admissions, ensuring effective lead tracking and reporting.
- Customize workflows and processes to align with institutional needs.
- Set up and manage user accounts, permissions, and security policies for Google Workspace and Microsoft 365.
- Monitor system performance and ensure compliance with IT protocols.
- Integrate productivity tools with existing infrastructure for operational efficiency.
- Deploy, configure, and manage Android devices used across the institution.
- Implement security measures to protect organizational data and devices.
- Act as the first point of contact for IT-related issues, providing timely solutions to minimize disruptions.
- Support staff and faculty in resolving hardware, software, and network challenges.
- Develop and maintain documentation for IT processes, configurations, and troubleshooting guidelines.
- Conduct training sessions to enhance staff proficiency in IT systems and tools.
Qualifications & Skills Required:
- Experience: Minimum of 4 years of experience in IT systems administration, preferably in an educational or similar environment.
- Technical Expertise:
- Strong proficiency in School ERP system management.
- Hands-on experience with Admissions CRM platforms.
- Advanced knowledge of Google Workspace and Microsoft 365 administration.
- Expertise in Android MDM tools and security protocols.
- Skills:
- Excellent problem-solving and analytical abilities.
- Strong communication and organizational skills.
- Ability to multitask and work effectively in a dynamic environment.
- Certifications (Preferred): Certifications in Google Workspace Administration, Microsoft 365, ITIL, or related areas.
What We Offer:
- A supportive and collaborative work environment.
- Opportunities for professional development and career growth.
- Competitive salary within the range of ₹30,000 – ₹45,000 per month.