India Foods Quality Assurance Manager

4 weeks ago

Nashik, Maharashtra, India General Mills Full time

At General Mills, we are committed to making food the world loves. As a key member of our India Foods team, you will play a critical role in ensuring the quality and safety of our products.

Job Summary

We are seeking a highly skilled and experienced Quality Assurance and Food Safety Manager to join our team in Nashik, Maharashtra. The successful candidate will be responsible for leading all aspects of quality, food safety, regulatory, and sanitation within the facility.

Key Responsibilities
  1. Lead all aspects of quality, food safety, regulatory, and sanitation within the facility.
  2. Provide organizational and personal leadership for the plant and FSQ organization to deliver against its core mission and key measurables.
  3. Lead and execute through technical mastery in the areas of GM Policy Compliance, SPC, system capability, initiative management, sanitation, hold control management, food safety & quality program management, and food safety risk mitigation.
  4. Provide plant technical support for new products, reformulations, and capital projects.
  5. Partner with operations, maintenance, sanitation, and engineering to continuously reduce risk within operating plant.
  6. Ensure facility compliance with corporate Food Safety & Regulatory policies and standards.
  7. Lead & support Regulatory, customer, and 3rd party audits.
  8. Develop and conduct training in the areas of quality systems, SPC, regulatory, and food safety.
  9. Collaborate with sales and R&D to address customer complaints and manage product issues.
  10. Provide leadership to drive both department and overall plant objectives.
  11. Collaborate with Operations, R&D, Engineering, and FSQ teams to ensure product specifications, analytical procedures, and sampling programs are appropriate and meet system capability and key consumer requirements.
  12. Using quality engineering principles to collect, analyze, and interpret in-process and analytical data to make quality evaluations, recommend actions for improvement, and assure resolution.
  13. Provide risk assessment analysis and manage issues with non-conforming product to ensure proper control, minimize losses, and provide analysis to eliminate future occurrences.
  14. Provide early management for new processing and packaging systems and ensure an effective product safety and sanitary design.
  15. Ensure the facility meets all FSSC, GMP, HACCP, regulatory, sanitation, and product safety guidelines.
  16. Leadership in driving Supplier Quality Assurance program for incoming RM & PM supplies and engaging suppliers for NCR issue with internal (SCM & Operations) & external stakeholders (Suppliers).
  17. Lead sensory program for the site with R&D coordination & internal stakeholders' training / refreshers etc.
  18. Lead consumer / customer complaints management by timely engaging cross-functional teams for investigation to identify RCA & CAPA and communication to Product Quality Manager (As designed / consumed).
  19. Deliver on all core tactical accountabilities of a FSQ Manager: maintain balanced budget, manage lab, address personnel issues, ensure a safe & positive work environment, and manage QRO/Sanitation contractors, run analytical testing.
  20. Communication to internal & external stakeholders through Management Information system (MIS) weekly & Monthly.
Requirements
  • Bachelor's Degree in related degree (Food Science and Technology, or Food Science, Engineering - Chemical).
  • 7-10 years' work experience.
  • Ability to flex work schedule when required to support a 24/7 manufacturing operation. This includes weekend on-call support and early/late work hours.
  • Understanding of product quality, sensory, and food safety.
  • Understanding of internal policies/standards, regulatory requirements.
  • Strong understanding of Continuous Improvement philosophy and tools.
  • Demonstrated mechanical aptitude, ability to apply engineering principles, and ability to troubleshoot.
  • Demonstrated ability to apply the tools of statistics, problem solving, and decision making.
  • Demonstrated leadership and initiative.
  • Collaborative, good communication, influential & presentation skills.
  • Ability to influence stakeholders.
  • Ability to experiment, assess risks, and make data-based recommendations and decisions.
  • Ability to deliver results through others by managing salaried employees and/or leading cross-functional teams.
  • Ability to create and lead strategic initiatives.
  • Ability to work collaboratively with diverse, cross-functional teams, with external resources including suppliers, and with HQ partners.
Company Overview

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives, and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one another and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.

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