Learning Program Manager

3 weeks ago

Bengaluru, Karnataka, India Zeta Services Inc. Full time
About the Role

As a Learning Program Manager at Zeta Services Inc., you will be responsible for supporting learning initiatives along with the learning partner for designated Organizational Units (OU). This includes end-to-end program management, handling logistics, communication, socialization, driving adoption, and impact measurement. Your focus will be on building strong learner connections and engaging with them to identify their needs and preferences. You will collaborate with Business stakeholders, People Success Partners, and L&OD team to drive meaningful programs. A part of your role will be dedicated to anchoring and contributing to specific learning and OD interventions at Zeta level, across areas of learning tech, analytics, learning policies, and driving central initiatives.

Responsibilities

Support learning needs analysis through various data sources and conversations, including performance reviews, Focus Group Discussions (FGDs) with learners, managers, and leader connects. Utilize comprehensive data analysis to arrive at final learning needs, ensuring a thorough understanding of organizational requirements.
Curate learning journeys as per identified business requirements to bridge the skill gaps in technical and domain areas.
Drive learning journeys end to end - Contribute to ideation, work with SMEs, sign offs, setting up on LMS, tracking & reporting completion.
Lead implementation of assigned learning programs specific to OU and centrally for the organization.
Handle the communication and socialization aspects of all initiatives, ensuring effective dissemination of information.
Independently manage all logistical support for various workshops and initiatives.
Continually evaluate learner experience and challenges through regular 1-1s and FGDs with learner cohorts.

Skills

Experience with managing learning/other programs (from contribution to design, delivery, execution, communication, logistics, follow through, and closure). Strong analytical, interpersonal, and communication skills.
Experience with data and reporting, eye for detail.
Demonstrated experience in partnering with business leaders and teams.
Experience with learning management system.
Experience with application of L&D/OD concepts, principles, methodologies, and tools.
Experience in Talent Management & OD initiatives will be an advantage.

Experience and Qualification

Experience: 2+ yrs
Qualification: MBA/Masters from a reputed institute

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