Spa Receptionist
2 weeks ago
Job Summary:
We are seeking a highly skilled Spa Receptionist to join our team at AccorHotel. As a key member of our spa team, you will be responsible for providing exceptional guest service, handling reservations and scheduling, and maintaining a clean and organized reception area.
Key Responsibilities:
Guest Service:
- Greet and Welcome Guests: Greet and welcome guests with a friendly and professional demeanor, setting the tone for their spa experience.
- Provide Information and Assistance: Provide information about spa services, treatments, and wellness programs, and assist guests with check-in and checkout processes.
- Handle Guest Requests: Address guest requests, concerns, and feedback promptly and professionally, ensuring a seamless and enjoyable experience.
Reservations and Scheduling:
- Manage Spa Appointments: Manage spa appointments and reservations using our booking system, ensuring efficient scheduling and minimizing wait times.
- Coordinate with Spa Therapists: Coordinate with spa therapists and other team members to ensure efficient scheduling and smooth daily operations.
- Handle Changes and Cancellations: Handle changes or cancellations to bookings while accommodating guest needs and ensuring a positive experience.
Administrative Duties:
- Answer Phone Calls and Emails: Answer phone calls, emails, and other inquiries in a courteous and efficient manner, providing accurate and timely responses.
- Process Payments: Process payments and manage cash handling accurately, ensuring a secure and efficient payment process.
- Maintain a Clean Reception Area: Maintain an organized and clean reception area, including managing spa brochures and promotional materials.
Requirements:
- High School Diploma or Equivalent: High school diploma or equivalent required; additional education in hospitality or a related field is a plus.
- Previous Experience: Previous experience as a receptionist or in a customer service role, preferably in a spa or wellness environment.
- Strong Communication Skills: Strong communication and interpersonal skills with a professional and approachable demeanor.
- Proficiency in Booking Systems: Proficiency in using booking systems and Microsoft Office Suite.
- Ability to Multitask: Ability to handle multiple tasks efficiently in a fast-paced environment.
- Flexibility: Flexibility to work various shifts, including weekends and holidays.
Accommodations:
Accommodations will be provided for this role.
-
Spa Receptionist
3 weeks ago
Mumbai, Maharashtra, India AccorHotel Full timeJob Title: Spa ReceptionistAs a key member of our spa team, you will be the first point of contact for our guests, setting the tone for their spa experience. Your role is to provide warm and professional service, handle reservations, and ensure smooth operations at the front desk.Key Responsibilities:Guest Service: Greet and welcome guests with a friendly...
-
Spa Receptionist
3 weeks ago
Mumbai, Maharashtra, India AccorHotel Full timeJob Title: Spa ReceptionistAs a key member of our spa team, you will be the first point of contact for our guests, setting the tone for their spa experience. Your role is to provide exceptional customer service, handle reservations, and ensure smooth operations at the front desk.Key Responsibilities:Guest Service:Welcoming guests with a friendly and...
-
Spa Reception and Guest Services Coordinator
4 days ago
Mumbai, Maharashtra, India AccorHotel Full timeSpa Receptionist Job Summary:We are seeking a highly skilled and customer-focused Spa Receptionist to join our team at AccorHotel. As a key member of our front desk team, you will be the first point of contact for our guests, setting the tone for their spa experience.Key Responsibilities:Guest Service: Greet and welcome guests with a friendly and...
-
Spa Guest Experience Coordinator
2 weeks ago
Mumbai, Maharashtra, India AccorHotel Full timeJob SummaryWe are seeking a highly skilled Spa Receptionist to join our team at AccorHotel. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling reservations, and ensuring smooth operations at the front desk.Key Responsibilities:Guest Service: Greet and welcome guests with a friendly and...
-
Spa Receptionist
5 months ago
Mumbai, India Reborn Spa Full timeReborn Spa is hiring a Spa Receptionist Location - Khar, West **Salary**: ₹20,000.00 - ₹25,000.00 per month Schedule: - Rotational shift Application Question(s): - Can you join immediately? **Language**: - English (required) **Speak with the employer** +91 9833303601
-
Spa Receptionist
5 months ago
Mumbai, India Reborn Spa Full timeREBORN SPA is hiring a Receptionist to be located at Santacruz, West. **Salary**: ₹18,000.00 - ₹22,000.00 per month **Speak with the employer** +91 9833303601
-
Spa Receptionist
2 weeks ago
Mumbai, India AccorHotel Full timeAs a Spa Receptionist you will be the first point of contact for our guests setting the tone for their spa experience. Your role is to provide warm and professional service handle reservations and ensure smooth operations at the front desk. This position requires a customerfocused attitude strong organizational skills and a passion for wellness.Key...
-
Spa Receptionist
2 months ago
Santacruz, Mumbai, Maharashtra, India Gigadocs Softtech Private limited Full timeReborn Spa looking for spa receptionist female height 5.5 Must Santacruz **Job Types**: Full-time, Permanent Work Location: In person
-
Spa Receptionist
2 weeks ago
Mumbai, India AccorHotel Full timeAs a Spa Receptionist you will be the first point of contact for our guests setting the tone for their spa experience. Your role is to provide warm and professional service handle reservations and ensure smooth operations at the front desk. This position requires a customerfocused attitude strong organizational skills and a passion for wellness.Key...
-
Spa Receptionist
2 weeks ago
mumbai, India AccorHotel Full timeAs a Spa Receptionist you will be the first point of contact for our guests setting the tone for their spa experience. Your role is to provide warm and professional service handle reservations and ensure smooth operations at the front desk. This position requires a customerfocused attitude strong organizational skills and a passion for wellness.Key...
-
Spa Receptionist
2 weeks ago
mumbai, India AccorHotel Full timeAs a Spa Receptionist you will be the first point of contact for our guests setting the tone for their spa experience. Your role is to provide warm and professional service handle reservations and ensure smooth operations at the front desk. This position requires a customerfocused attitude strong organizational skills and a passion for wellness. Key...
-
Spa Receptionist
4 weeks ago
Mumbai, India AccorHotel Full timeAs a Spa Receptionist you will be the firstpoint of contact for our guests setting the tone for their spaexperience. Your role is to provide warm and professional servicehandle reservations and ensure smooth operations at the front desk.This position requires a customerfocused attitude strongorganizational skills and a passion...
-
Spa Receptionist
5 months ago
Mumbai, India Reborn Spa Full timeWarmly greeting clients, walking them to the proper beauty station and alerting assigned beauticians of their arrival - Processing transactions (cash and credit cards) and issuing receipts **Salary**: ₹20,000.00 - ₹25,000.00 per month Schedule: - Rotational shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to...
-
Front Desk/receptionists
5 months ago
Mumbai, India Myrah Spa Full time**Position**: Front Desk/Receptionist **Experience**:6 months to 5 years **Day off**: Any weekday as decided by Management. **Job Scope**: To assist the manager for the overall smooth operations of the spa. **Reception Duties** - To be well versed with spa software - To handle all guest spa bookings on phone and for walk-in clients. - Handle all guest...
-
Spa Receptionist
5 months ago
Mumbai, India Marriott International, Inc Full time**Job Number** 23207891 **Job Category** Spa **Location** The Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Schedule services for individuals and large groups using spa/salon reservations software...
-
Spa Receptionist
3 months ago
Vile Parle, Mumbai, Maharashtra, India Sohum Wellness Ltd. Full timeProvide guidance to clients on the procedures at the spa. - Answer telephone calls and provide accurate information to clients - Keep the reception area clean and conducive for clients as they wait for their turn to be attended too? - Keep clients updated on currently available promotions and discounts in services offered in the Spa - Process payments from...
-
Spa Receptionist
5 months ago
Mumbai, Maharashtra, India Marriott International, Inc Full time**Job Number** 24030740 **Job Category** Spa **Location** The Westin Mumbai Garden City, Goregaon East, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Schedule services for individuals and large groups using spa/salon reservations software system. Call...
-
Spa Receptionist
5 months ago
Mumbai, Maharashtra, India Marriott International, Inc Full time**Job Number** 24016383 **Job Category** Spa **Location** The Westin Mumbai Garden City, Goregaon East, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Schedule services for individuals and large groups using spa/salon reservations software system. Call...
-
Spa Receptionist
6 months ago
Mumbai, India IHCL Full timeJob Responsibilities Spa Receptionist **Responsibilities**: - Extend and ensure warm and courteous service to all the guests, the Management and employees of the Hotel - Have detailed information regarding arrivals, their room requirements and expected departures of the day - Check on VIP reservations for the day and issue VIP amenities voucher for...
-
Spa Receptionist
5 months ago
Mumbai, India Marriott International, Inc Full time**Job Number** 23208345 **Job Category** Spa **Location** JW Marriott Mumbai Sahar, IA Project Road, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Provide massage services to guests using props and/or products. Provide body treatments to guests using body...
-
Spa Receptionist
5 months ago
Mumbai, Maharashtra, India Marriott International, Inc Full time**Job Number** 24068915 **Job Category** Spa **Location** The St. Regis Mumbai, 462 Senapati Bapat Marg, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Advise employees on general property information, in-house groups, policy changes, or other pertinent...
-
Spa Receptionist
5 months ago
Mumbai, Maharashtra, India Marriott International, Inc Full time**Job Number** 24020826 **Job Category** Spa **Location** JW Marriott Mumbai Juhu, Juhu Tara Road, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge...
-
Spa Therapist
5 months ago
Mumbai, India LifeUno Full time**Job Description of Massage Therapist - Females only** **JOB DUTIES**: - Promote a warm, relaxed feeling for members and clients and anticipate their needs. - Personalize each treatment to accommodate the individual needs of our clients. - Interact appropriately with client and members - Follow established protocol to provide consistent and excellent...
-
Tele Calling Executive
5 months ago
Mumbai, India Nirvana Gold Elegant Spa Full time**Client Outreach**: Contact potential clients through phone calls to introduce them to the spa's services, packages, and promotions. **Appointment Scheduling**: Assist clients in booking appointments for various spa treatments, considering their preferences and availability. **Product and Service Knowledge**: Develop a strong understanding of the spa's...