HR Service Delivery Specialist

2 days ago

Bengaluru, Karnataka, India beBeeHR Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

Job Title: HR Service Delivery Professional

About the Role:

We are seeking an experienced professional with expertise in human resources service delivery systems and portal management.

Key Responsibilities:

  • Portal Management: Oversee the administration and functionality of HR portals, ensuring that the user experience is seamless and aligned with organizational needs.
  • User Support & Training: Provide support to employees, HR staff, and managers using the HR portal. Deliver training sessions to enhance portal navigation and usage.
  • HR Service Delivery Optimization: Collaborate with HR teams to enhance processes, ensuring that the HR portal meets all service delivery requirements and best practices.
  • System Integration: Work with the IT department to troubleshoot issues, implement system upgrades, and ensure the HR portal integrates effectively with other HR systems.
  • Data Management: Ensure the accuracy and confidentiality of HR data entered and accessed through the portal. Maintain and update records in compliance with privacy regulations.
  • Reporting & Analytics: Assist in generating reports and dashboards through the HR portal, using data to drive continuous improvement in HR services and employee satisfaction.
  • Process Improvement: Recommend and implement continuous improvements to enhance the overall HR service delivery experience for employees and managers.
  • Compliance: Ensure that the HR portal aligns with internal policies and regulatory requirements.

Required Skills and Qualifications:

  • Experience: Minimum of 6 years of experience in HR service delivery, HR systems, or HR technology, with specific experience managing or working with HR portals.
  • Technical Skills: Familiarity with HR software platforms such as ServiceNow, Workday, SAP SuccessFactors, or similar HRIS systems. Experience working with HR portals or self-service platforms is highly preferred.
  • Knowledge: Strong understanding of HR processes, including employee lifecycle management, benefits, payroll, and performance management.
  • Problem-Solving: Ability to troubleshoot and resolve technical issues related to the HR portal.
  • Communication: Strong verbal and written communication skills. Ability to provide clear and concise instructions to portal users.
  • Project Management: Experience managing or contributing to HR system implementation or enhancement projects is a plus.
  • Education: Bachelor's degree in Human Resources, Information Technology, or a related field (or equivalent work experience).

Preferred Skills:

  • Experience with ServiceNow HR Service Delivery module or similar service management platforms.
  • Knowledge of HR compliance and data security regulations.
  • Certification in HR technology is a plus.
  • Strong analytical and reporting skills, with experience using data to drive decision-making.

  • ServiceNow HR Service Delivery Specialist

    1 week ago

    Bengaluru, Karnataka, India AvanteNow Full time

    Job Title - ServiceNow HR Service Delivery SpecialistJob Type - RemoteExperience - 6+ YearsJob Description -We are seeking an experienced HRSD Specialist with expertise in HR service delivery systems and portal management. The ideal candidate will have a strong understanding of human resources processes, an ability to provide technical support for HR...

  • ServiceNow HR Service Delivery Specialist

    6 days ago

    Bengaluru, Karnataka, India AvanteNow Full time

    Job Title - ServiceNow HR Service Delivery Specialist Job Type - Remote Experience - 6+ Years Job Description - We are seeking an experienced HRSD Specialist with expertise in HR service delivery systems and portal management. The ideal candidate will have a strong understanding of human resources processes, an ability to provide technical support for...

  • ServiceNow HR Service Delivery Specialist

    2 days ago

    Bengaluru, Karnataka, India AvanteNow Full time

    Job Title - ServiceNow HR Service Delivery SpecialistJob Type - RemoteExperience - 6+ YearsJob Description - We are seeking an experienced HRSD Specialist with expertise in HR service delivery systems and portal management. The ideal candidate will have a strong understanding of human resources processes, an ability to provide technical support for HR...

  • ServiceNow HR Service Delivery Specialist

    1 day ago

    Bengaluru, Karnataka, India AvanteNow Full time

    Job Title - ServiceNow HR Service Delivery SpecialistJob Type - RemoteExperience - 6+ YearsJob Description - We are seeking an experienced HRSD Specialist with expertise in HR service delivery systems and portal management. The ideal candidate will have a strong understanding of human resources processes, an ability to provide technical support for HR...

  • Strategic HR Service Delivery Specialist

    5 days ago

    Bengaluru, Karnataka, India beBeeHR Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Strategic HR Service Delivery SpecialistWe are seeking a highly skilled and experienced professional to join our team as a Strategic HR Service Delivery Specialist. This individual will play a crucial role in defining the product vision, strategy, and roadmap for HR service delivery within our platform.About the RoleThis is a challenging and...

  • HR Service Delivery Expert

    1 week ago

    Bengaluru, Karnataka, India beBeeExpertise Full time ₹ 18,00,000 - ₹ 24,00,000

    HR Service Delivery ExpertWe are seeking an experienced HR professional to lead our HR service delivery systems and portal management. The ideal candidate will have a strong understanding of human resources processes, an ability to provide technical support for HR systems, and expertise in managing and enhancing HR service delivery portals.Key...

  • HR Service Delivery Specialist

    2 days ago

    Bengaluru, Karnataka, India beBeeHRService Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

    Job Overview:">The ideal candidate will have a strong understanding of human resources processes, an ability to provide technical support for HR systems, and experience in managing and enhancing HR service delivery portals.You will play a key role in optimizing the portal interface, enhancing user experience, and ensuring efficient HR service delivery. You...

  • Senior HR Service Delivery Solutions Architect

    4 days ago

    Bengaluru, Karnataka, India beBeeHrsd Full time ₹ 1,20,00,000 - ₹ 2,00,00,000

    HRSD ArchitectJob Overview:We are seeking a highly skilled HRSD Architect to lead the design and development of innovative HR service delivery solutions on the ServiceNow platform.The ideal candidate will have in-depth knowledge of ServiceNow HRSD capabilities and a proven track record of building scalable, user-centric HR applications using both...

  • HR Data Manager

    1 week ago

    Bengaluru, Karnataka, India beBeeData Specialist Full time ₹ 4,00,000 - ₹ 6,00,000

    About us:We alleviate poverty by empowering people to give. Our mission is to make a significant impact in India, and we have been doing this since 2000. We work with partners to provide a convenient way for individuals and organizations to raise and donate funds to any cause they care about.We are a rare workplace that combines the fast-paced culture of a...

  • Payroll Service Delivery Advisor

    3 days ago

    Bengaluru, Karnataka, India Astellas Pharma Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Astellas India is looking for a candidate with payroll experience in APAC countries, specifically Singapore, Malaysia, India. You will be working with third party vendors to ensure smooth and timely running of payroll. This is a 6-months contract position based in Bengaluru, India. Purpose of Assignment:The HR Payroll Service Delivery Advisor is responsible...