HR Service Delivery Specialist

4 days ago

Bengaluru, Karnataka, India beBeeHRService Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

Job Overview:

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  • The ideal candidate will have a strong understanding of human resources processes, an ability to provide technical support for HR systems, and experience in managing and enhancing HR service delivery portals.
  • You will play a key role in optimizing the portal interface, enhancing user experience, and ensuring efficient HR service delivery. You will work closely with HR and IT teams to ensure seamless integration between the HR portal and other HRIS (Human Resource Information Systems).
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Key Responsibilities:

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  2. Portal Administration:

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    • Oversight of the administration and functionality of HR portals, guaranteeing a seamless user experience aligned with organizational needs.">
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  3. User Support & Training:

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    • Providing support to employees, HR staff, and managers using the HR portal. Delivering training sessions to enhance portal navigation and usage.">
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  4. HR Service Delivery Optimization:

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    • Collaboration with HR teams to enhance processes, ensuring that the HR portal meets all service delivery requirements and best practices.">
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  5. System Integration:

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    • Collaboration with the IT department to troubleshoot issues, implement system upgrades, and ensure the HR portal integrates effectively with other HR systems (such as payroll, benefits, and performance management systems).">
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  6. Data Management:

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    • Ensuring the accuracy and confidentiality of HR data entered and accessed through the portal. Maintaining and updating records in compliance with privacy regulations.">
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  7. Reporting & Analytics:

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    • Assistance in generating reports and dashboards through the HR portal, using data to drive continuous improvement in HR services and employee satisfaction.">
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  8. Process Improvement:

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    • Recommendation and implementation of continuous improvements to enhance the overall HR service delivery experience for employees and managers.">
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  9. Compliance:

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    • Ensuring that the HR portal aligns with internal policies and regulatory requirements.">
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