SailPoint Support Specialist
3 weeks ago
Job Title: SailPoint Tester Support Role
Experience: 4+ years of experience in testing and strong knowledge of Identity and Access Management (IAM) concepts and frameworks.
Key Responsibilities:
- Develop, execute, and manage test cases, test plans, and test scripts for SailPoint IdentityIQ/IdentityNow solutions.
- Conduct comprehensive functional and integration testing for SailPoint modules, including provisioning, certification, and workflows.
- Identify, document, and track defects using bug tracking tools, and work closely with developers for timely resolution.
- Create and manage automated test scripts for SailPoint functionalities to ensure efficient regression testing.
- Provide end-to-end support for SailPoint testing environments, including setting up test environments, maintaining test data, and ensuring system stability.
- Work with IAM developers, security engineers, and business teams to understand and translate security requirements into comprehensive test plans.
- Generate detailed test reports, provide analysis, and recommend solutions for optimizing the SailPoint platform.
Skills and Qualifications:
- Strong knowledge of Identity and Access Management (IAM) concepts and frameworks.
- Hands-on experience in SailPoint testing: workflows, provisioning, access certification, and policy enforcement.
- Proficiency in using testing tools (e.g., JIRA, HP ALM) for defect management and test case tracking.
- Experience in automating tests for SailPoint modules.
- Excellent troubleshooting, problem-solving, and analytical skills.
- Strong communication and collaboration abilities, capable of working with cross-functional teams.
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