
SAP SuccessFactors Solutions Specialist
3 days ago
Job Opportunity: SAP SuccessFactors Expert
We are seeking an experienced professional to provide top-notch support for multiple SuccessFactors modules, including Employee Central, Recruiting, Onboarding 2.0, and Succession & Development.
The ideal candidate will possess extensive knowledge in providing technical guidance and support to business users in a global environment.
Key Responsibilities:
- Employee Central (EC):
- Maintain configuration settings related to Foundation Objects, data models, business rules, and event reasons.
- Manage Role-Based Permissions (RBP) and org structure alignment.
- Resolve issues related to job information, position management, and workflows.
- Support data correction, mass changes, imports, and EC audit compliance.
- Recruiting (RCM):
- Provide support on requisition templates, offer approval workflows, and candidate status flows.
- Assist with agency portals, job postings, and candidate application issues.
- Manage permission-based access for recruiters and hiring managers.
- Troubleshoot integration points with Onboarding and EC.
- Onboarding 2.0 (ONB):
- Maintain onboarding process configurations, including email templates, New Hire Data Collection, Review Checklists, and Compliance Steps.
- Address onboarding-related role issues and business rule errors.
- Ensure data flows from RCM → ONB → EC are functional.
- Support for reboarding and crossboarding scenarios.
- Performance & Goals (PMGM):
- Support goal plan setup, performance form templates, and route maps.
- Troubleshoot workflow issues, calibration cycle errors, and form launches.
- Manage end-of-cycle activities and alignment of goals.
- Succession & Development:
- Support talent pool management, nomination methods, and succession org charts.
- Help business users navigate readiness assessments, talent profiles, and career path planning.
- Troubleshoot matrix grid reports, calibration readiness, and permissions.
Requirements:
- Hands-on SuccessFactors support experience across at least 3 modules: EC, RCM, ONB 2.0, Succession.
- Strong knowledge of SuccessFactors configuration, admin tools, and permissions (RBP).
- Experience in global support environments with ticketing systems like Jira.
- Exposure to multi-country SuccessFactors environments preferred.
- Good understanding of integration touchpoints.
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