Order Management Systems Developer

2 weeks ago

Coimbatore, Tamil Nadu, India beBeeServicenow Full time ₹ 15,00,000 - ₹ 25,00,000
Servicenow Development Opportunity

Experience: Servicenow Development, with CSM and Telecom Order Management expertise

We seek a skilled Servicenow developer to join our organization. As a key member of our order management team, you will design, develop, and implement solutions on the Servicenow platform, specifically in the Order Management for Telecom (OMT) module.

Key Responsibilities:
  • Design, develop, and implement solutions on the Servicenow platform, specifically in the Order Management for Telecom (OMT) module
  • Collaborate with Business Analysts, Solution Architects, and cross-functional teams to gather and analyze requirements
  • Develop Servicenow catalog items, workflows, business rules, client scripts, UI policies, and custom applications to meet telecom order management needs
  • Configure and customize Order Management modules to enable seamless handling of product orders, service requests, and provisioning workflows
  • Integrate Servicenow with third-party systems, OSS/BSS platforms, and legacy systems commonly used in telecom environments
  • Support UAT, defect fixing, and performance tuning for order management processes
  • Follow Agile delivery practices and participate in daily stand-ups, sprint planning, and retrospectives
  • Ensure compliance with coding standards, security guidelines, and ITSM best practices

Required Skills:

  • Hands-on development experience in Servicenow platform
  • Strong knowledge of Servicenow Order Management for Telecom (OMT) module
  • Experience in Servicenow CSM (Customer Service Management) and/or ITSM is an advantage
  • Proficient in JavaScript, REST/SOAP integrations, Servicenow Flow Designer, and Servicenow Portal
  • Telecom domain knowledge, particularly Order-to-Activation processes, Product Catalogs, Service Requests, and Fulfillment
  • Ability to write technical documentation, design documents, and deployment guides
  • Experience in working in Agile/DevOps environments

Benefits include professional growth, opportunities to work on complex projects, and collaboration with experienced professionals.

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