Logistics Operations Manager

1 week ago


Bengaluru, Karnataka, India myGwork Full time

Amazon, a leader in customer-centricity, is seeking a skilled Logistics Operations Manager for its transportation team. With millions of products delivered annually, the company aims to achieve exceptional results.

In this role, you will be responsible for shift operations at our DCs and collaborate with the DC manager to drive performance management and operational planning. Key responsibilities include:

  • Delivery Process Management: Define, build, and execute the delivery process from delivery station to customer address.
  • Territorial Delivery Team Bandwidth: Ensure sufficient bandwidth in territorial delivery teams for peak time delivery management.
  • Team Engagement: Engage closely with delivery teams, including associates, to develop and maintain a highly motivated and performance-driven team.

To excel in this position, you must possess strong analytical skills to continuously improve the delivery process and attain sustained delivery performance through process and training improvements. You will also analyze data reports to identify performance bottlenecks and implement formal process control and process improvement mechanisms such as Kaizen.

A successful candidate will demonstrate:

  • Good Communication Skills: Ability to communicate and explain what needs to be achieved for the Delivery Center/Amazon to meet its objectives.
  • Strong Bias for Customer Service: Engage the team in developing their understanding of customer experience and knowledge of customer needs.
  • High Ownership: Follow through to ensure the delivery of changes/solutions/services that fulfill customer needs.

The ideal candidate will have:

  • Bachelor's Degree
  • Fluent English Language Skills
  • Experience with Microsoft Office Products and Applications

Prior experience in manufacturing or customer-facing environments is preferred. Amazon offers an inclusive culture that empowers employees to deliver exceptional results. We provide accommodations for applicants with disabilities and support for the hiring process.



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