
Business Leader
2 days ago
We are a global business leader with over 35 years of experience in payments and cash management. Our mission is to help businesses pay and get paid efficiently and securely.
- Payments exceeding $16 trillion annually have been processed.
- A team of passionate individuals drives impactful results for our clients.
As the Director of Vendor Success & CCO India Site Leader, you will own the strategy and vision for our Vendor Success Associate initiatives. You will lead the execution of processes to enhance client relationships and drive continued service value for our vendors.
- You will oversee the success of the Vendor Success Associates and provide local leadership to our Chief Customer Office (CCO) functions growing in India.
- You will work cross-functionally with leaders to align functions with broader organizational goals.
In this role, you will:
- Lead the Vendor Success Associate function, defining the long-term strategy and goals for maximizing the value delivered to Paymode vendors.
- Develop key initiatives that align with corporate priorities and drive vendor-centric business growth.
- Partner with senior leadership across Product, Sales, Vendor Success, and Operations to ensure the integration of Vendor Success strategies into overall business objectives.
To succeed in this role, you will need:
- Demonstrated experience leading large teams through complex vendor engagement and initiatives.
- A strong ability to translate data insights into actionable business strategies.
- A proven track record of using data to drive strategic decisions that result in measurable improvements to vendor satisfaction, retention, and revenue protection.
Dynamic work environment, competitive salary, and opportunities for growth and development.About Us
We are a global company with a presence in Bengaluru, India. We are committed to creating an inclusive and open environment for everyone.
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