Retail Customer Service Representative

2 days ago


Bilaspur Uttar Pradesh Mangalore, India beBeeCustomerService Full time ₹ 2,50,000 - ₹ 5,00,000
Job Title: CSA - Supermarket

We are seeking a Customer Service Representative to join our dynamic team and embark on a rewarding career journey.

Key Responsibilities:
  • Handle customer inquiries and complaints in a prompt and friendly manner.
  • Act as the first point of contact for customers and play a critical role in building and maintaining customer loyalty.
  • Answer phone calls, respond to emails and chat requests, troubleshoot problems, and process orders or returns.
  • Utilize good communication, interpersonal, and problem-solving skills to excel in this role.
Requirements:
  • Excellent communication and interpersonal skills.
  • Able to work well under pressure and meet deadlines.
  • Good problem-solving skills and ability to think critically.
  • Ability to multitask and prioritize tasks effectively.
Benefits:
  • Opportunity to work with a dynamic team and grow professionally.
  • Competitive salary and benefits package.
  • Continuous training and development opportunities.
  • Chance to make a real difference in customers' lives.
What We Offer:
  • A positive and supportive work environment.
  • Ongoing training and development opportunities.
  • A chance to work with a variety of customers and develop your skills.
  • A competitive salary and benefits package.


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