E-Commerce Operations Manager

6 days ago

Meerut, Uttar Pradesh, India beBeeOperations Full time ₹ 15,00,000 - ₹ 20,00,000
Job Title: Assistant Manager - E-Commerce Operations

We are seeking a detail-driven professional to manage daily operations across various e-commerce platforms for a fast-growing direct-to-consumer brand. This role requires strong understanding of e-commerce workflows, including catalog management, inventory planning, order fulfillment, and platform compliance.

  • Create and optimize product listings on Seller Central, ensuring accurate content and compliance with platform policies.
  • Manage FBA and FBM workflows, including inventory planning, order fulfillment, returns, and reimbursement claims.
  • Monitor and improve account health metrics – Buy Box share, cancellations, late dispatches, and customer feedback.
  • Protect brand presence: handle hijacked listings, unauthorized sellers, and compliance escalations.
Main Responsibilities:

This includes:

  1. Setting up and maintaining SKUs, pricing, and images across platforms.
  2. Ensuring stock accuracy, fill rates, and low OOS through close coordination with the supply chain.
  3. Executing promotions, campaigns, and visibility initiatives to drive sales.
  4. Tracking platform analytics: velocity, campaign ROI, search visibility, and sharing reports with leadership.
Cross-Functional & Data Management:

This role involves:

  • Partnering with the supply chain for demand planning and inventory allocation across channels.
  • Coordinating with marketing for launches, promos, and brand campaigns.
  • Working with finance to reconcile settlements, commissions, and claims.
Requirements:

To be successful in this role, you should have:

  • 2–4 years of experience in Amazon and/or Quick Commerce operations.
  • A solid understanding of e-commerce workflows.
  • Proficient in Excel/Google Sheets; ability to generate insights from data.

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