Retail Store Operations Manager

7 days ago

Jaipur, Rajasthan, India beBeeRetail Full time ₹ 60,00,000 - ₹ 1,20,00,000
Job Overview

A retail store manager oversees the daily operations of a retail store, including managing staff, inventory, and sales.

">Key Responsibilities:
  • Staff Management: Recruit, hire, train, and evaluate employees. Create and assign employee schedules and responsibilities. Coach, counsel, and discipline employees.
  • Inventory Management: Maintain stock levels, implement purchasing plans, and contact suppliers. Ensure merchandise is available and secure.
  • Sales Management: Analyze sales figures, forecast future sales, and interpret trends. Set financial goals and sales targets for staff.
  • Customer Service: Respond to customer complaints and comments. Ensure customer care standards are met.
  • Store Operations: Prepare annual budgets, schedule expenditures, and analyze variances. Ensure the store is clean and presentable. Comply with legal requirements.
  • Store Promotions: Organize special promotions, displays, and events. Help create advertising campaigns.
  • Technology: Use software applications and tools such as point-of-sale systems, inventory management software, and customer relationship management tools.
Requirements

Retail store managers should possess excellent communication skills, confidence, enthusiasm, and good customer-service values. They should also be able to plan and prioritize workloads, multi-task, and work under pressure.

While there is no specific degree required, a bachelor's degree in a relevant field can be beneficial. Additional certifications related to retail or customer service are also advantageous.

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