
Retail Store Operations Director
1 day ago
This role oversees the daily functioning of retail stores ensuring smooth operations. Key responsibilities include managing ordering, indenting, receiving, storage, billing, and material movement.
Operational Management:
- Oversee daily store operations to guarantee seamless functioning.
- Ensure accurate inventory management and timely replenishment of stocks.
Team & People Management:
- Build and lead a team to achieve operational excellence.
- Optimize manpower planning, rostering, and productivity on an ongoing basis.
Process & Compliance:
- Implement and monitor adherence to company SOPs across all operational areas.
- Coordinate with agencies for last-mile delivery processes.
Required Skills and Qualifications:
- Graduate in any discipline. Hotel/Retail Management preferred.
- 4-5 years of experience in managing retail operations or distribution centers.
- Strong product knowledge and analytical mindset.
- Ability to manage blue-collar staff and build teams.
- Proficiency in MS Office and POS systems.
Benefits:
- A competitive salary.
- The opportunity to work in a dynamic retail environment.
Other Responsibilities:
- Track store performance metrics and prepare reports as needed.
- Collaborate with central teams for process improvements and real estate requirements.
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