
Retail Operations Director
3 days ago
We are seeking a seasoned retail professional to lead our store operations and team. As a Store Manager, you will be responsible for driving sales growth, ensuring exceptional customer experiences, and maintaining premium retail standards.
About the RoleThis is an exciting opportunity for a motivated and results-driven individual to join our team and contribute to our success. As a Store Manager, you will be accountable for:
- Recruiting, training, and mentoring store staff to achieve excellence in customer service and sales performance.
- Fostering a culture of accountability, teamwork, and continuous improvement within the store.
- Setting and tracking key performance indicators to drive business growth and profitability.
Your key responsibilities as a Store Manager will include:
- Leading daily store operations to ensure efficiency, quality, and customer satisfaction.
- Overseeing inventory management, stock levels, and replenishments to maximize sales potential.
- Generating weekly/monthly reports on sales, customer insights, and operations to inform business decisions.
To be successful in this role, you will need:
- A minimum of 6 years of experience in a Store Management position, preferably in luxury/fashion/footwear.
- A proven track record of leading high-performing teams and achieving sales targets.
- Strong communication, problem-solving, and interpersonal skills.
- A passion for delivering exceptional customer experiences and building long-term relationships.
- Proficiency in POS and inventory management systems.
- Fluency in English and proficiency in Hindi/Marathi.
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