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Senior Client Advisor
3 weeks ago
We are seeking a Relationship Manager to join our team. The successful candidate will be responsible for developing and maintaining strong relationships with clients, driving business growth, and meeting strategic objectives.
This role requires exceptional customer service skills, along with the ability to provide financial solutions while managing operational risk and regulatory requirements.
The ideal candidate will have experience in banking and sales, with excellent communication and interpersonal skills.
About Our BusinessWe serve millions of clients worldwide, offering a range of products and services including deposits, payments, financing, and wealth management.
We leverage digital channels to provide personalized advice and support to our clients, helping them achieve their financial goals.
Key Responsibilities- Develop and maintain strong relationships with clients, identifying and addressing their financial needs and aspirations.
- Provide exceptional customer service, responding to client inquiries and resolving issues promptly.
- Work closely with colleagues to share knowledge and best practices, ensuring seamless delivery of financial solutions.
- Stay up-to-date with market trends, new product offerings, and industry developments.
- Banking knowledge and sales experience.
- Excellent communication, interpersonal, and relationship-building skills.
- Ability to learn new products and services quickly.
- Maintenance of accurate records and reports.
- Fluency in English language is required for this role.
In line with our Fair Pay Charter, we offer a competitive salary and benefits package, including core bank funding for retirement savings, medical and life insurance, flexible working options, and a continuous learning culture.
Our wellbeing support includes access to Unmind, a digital wellbeing platform, development courses for resilience and other human skills, and an Employee Assistance Programme.
We pride ourselves on being an inclusive and values-driven organization, where everyone feels respected and can realize their full potential.
Valued Behaviors- Integrity: Do the right thing, challenge one another, and live with integrity.
- Innovation: Continuously strive to improve and innovate, keeping things simple and learning from doing well and not so well.
- Inclusion: Be better together, see more good in others, and work collectively to build for the long term.
