Client Advisor

3 days ago

Gurgaon, Haryana, India Good Earth Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Functional Title:
Relationship Manager

Department:
Retail

Position Location:
Gurgaon

Reports to:
Shop Head

Areas of Impact:
Retail

Purpose:

To deliver Good Earth's unparalleled customer experience in the boutique luxury retail environment by curating personalized journeys for each guest. This role goes beyond sales, it is about being a
stylist and storyteller
who inspires customers with the art of living beautifully, weaving product stories into experiences that resonate with their lifestyle and home.

RESPONSIBILITIES:
Customer Experience

  • Act as a
    home style advisor
    and storyteller, interpreting Good Earth's collections into meaningful, aesthetic recommendations for customers.
  • Curate product stories that highlight craftsmanship, design inspirations, and cultural roots.
  • Ensure a warm
    meet-and-greet approach
    so every customer feels valued and personally attended to.
  • Understand customer needs, preferences, and lifestyle, and translate them into tailored solutions for their home.
  • Maintain Visual Merchandising (VM) and displays in the Home category to reflect the brand's storytelling and aesthetic standards.
  • Resolve customer escalations gracefully, with empathy and tact, escalating to Shop Head when required.

Business & Operations Responsibility

  • Own and deliver monthly category sales targets through consultative selling and storytelling-led engagement.
  • Build and nurture relationships with both new and repeat clients, turning them into loyal advocates of the brand.
  • Monitor and analyze category performance, proactively suggesting solutions for gaps in sales or customer engagement.
  • Keep a close check on inventory availability, stock-outs, and replenishment needs to ensure seamless customer journeys.
  • Support Shop Head and Floor Manager in upkeep, maintenance, and operational excellence of the Home section.

Collaboration

  • Inspire and lead by example through high performance, creativity, In store customer Insights and positive energy.
  • Maintain excellent working relationships with in-store colleagues, backend business, marketing, and HO support teams.
  • Collaborate with the Visual Merchandising team to ensure the Home category reflects seasonal stories and brand campaigns.
  • Work with the Floor Manager to uphold hygiene, presentation, and experiential standards across the store.

CANDIDATE PROFILE:

  • Background in
    luxury retail, styling, or interior/home décor advisory
    preferred.
  • Strategic thinking aesthetic sensitivity and love for craft
  • Digital fluency (CRM systems, WhatsApp clienteling, analytics tools)
  • Strong storytelling ability to connect product narratives with customer aspirations.
  • Passion for design, craftsmanship, and lifestyle aesthetics.
  • Excellent interpersonal, communication, Styling and consultative selling skills.
  • Positive, self-motivated, and able to thrive in a boutique luxury retail setting.

  • Property Advisor

    3 days ago

    Gurgaon, Haryana, India Material Library Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Job description for Property AdvisorJob Description:We are seeking a dynamic and motivated Property Advisor for our team.The role involves connecting with potential customers, generating leads, and promoting residential flats/projects over the phone. The ideal candidate should have excellent communication skills, a customer-focused approach, and the ability...

  • Property Advisor

    3 days ago

    Gurgaon, Haryana, India Material Library Sol Pvt. Ltd Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job description for Property AdvisorJob Description:We are seeking a dynamic and motivated Property Advisor for our team. The role involves connecting with potential customers, generating leads, and promoting residential flats/projects over the phone. The ideal candidate should have excellent communication skills, a customer-focused approach, and the ability...

  • Consultant, Advisors

    2 weeks ago

    Gurgaon, Haryana, India Mastercard Full time ₹ 80,00,000 - ₹ 1,20,00,000 per year

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Managing Consultant, Advisors

    2 weeks ago

    Gurgaon, Haryana, India Mastercard Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Managing Consultant, Advisors & Consulting Services, Strategy & TransformationWe provide value-added services and leverage expertise, data-driven insights, and execution.Our Advisors & Consulting Services team combines traditional management consulting with Mastercards rich data assets, proprietary platforms, and technologies to provide clients with powerful...

  • Managing Consultant, Advisors

    3 days ago

    Gurgaon, Haryana, India Mastercard Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Managing Consultant, Advisors

    1 day ago

    Gurgaon, Haryana, India Mastercard Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Study Abroad Advisor

    2 weeks ago

    Gurgaon, Haryana, India AdmitX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location: Gurugram (Work from office)Schedule: Monday - SaturdayCompensation: Fixed + VariableWe are looking for a driven Study Abroad Advisor (UK & Ireland) to join AdmitX. As an advisor, you will guide and support students through their study abroad journey. You will play a key role in helping them shortlist the right-fit courses and universities and...

  • Analyst/Associate - Human Resources - Generalist

    3 days ago

    Gurgaon, Haryana, India Client Associates Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Client Associates (CA) is India's first and largest Multi Family Office Firm founded by Senior Private Bankers to provide a professional platform of Private Wealth Management services in India.Today Client Associates is recognized by private clients and the industry at large as not only the Pioneers of Family Office in India but also as one of the Best Team...

  • Associate Managing Consultant, Advisors

    1 week ago

    Gurgaon, Haryana, India Mastercard Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Associate Managing Consultant, Advisors & Consulting Services, Performance AnalyticsOverviewMasterCard Advisors is helping to shape the future of data insights by leveraging billions of anonymized, aggregated transactions in a 10 petabyte data warehouse to help financial institutions, merchants, media, and governments manage their businesses more...

  • Associate Managing Consultant, Advisors

    2 weeks ago

    Gurgaon, Haryana, India Mastercard Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...